Excellent command of policy, procedure, and card services industry.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to balance multiple priorities and meet deadlines.
Intermediate to advanced skills in Microsoft Excel.
Proficiency in Microsoft Word, PowerPoint, and Outlook.
Excellent listening and problem-solving abilities.
Must be highly organized and detail-oriented.
Ability to establish cross functional, collaborative relationships with internal Bank colleagues as well as outside vendors.
Knowledge of basic business principles and company goals and objectives.
General knowledge of the financial services industry, including governance, processes and systems.