NXGen Fitness Center in Scarborough, ME is hiring for a 30-35 hours per week Front Desk Opener. We are looking for someone to add to our team who is friendly, outgoing, hard working, reliable and has no problem opening our facility at 4am.
Responsibilities:
- Welcoming new and current members into the facility
- Conducting tours of the facility with prospective members
- Signing up new members by having them fill out the proper paperwork and collecting payments
- Renewing memberships by having the member fill out the proper paperwork and collecting payments
- Navigating the membership software to assist members with their accounts
- Booking clients into classes and selling class packages
- Up selling clients on extra services that we offer
- Selling point-of-sale product
- Take and fulfill smoothie bar orders
- Answering the phone and giving information to prospective members with questions over the phone
- Cleaning/sanitizing the equipment, locker rooms, main floor and front desk area
- Conducting laundry for our towel service
- Opening the facility Monday-Friday at 4am
Requirements:
- Must be reliable to open the facility at 4am and not be late
- Ability to navigate computer software systems
- Ability to problem solve and handle periods of very busy customer interactions
- Experience handling money/processing payments
- Customer Service experience
- Team player and positive working attitude
- High School Diploma or equivalent
Compensation:
- $19.00/hr
- Free gym membership for yourself
- Half off a gym membership for 1 family member
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
