Job Overview
We are seeking a dynamic and detail-oriented Dental Treatment Coordinator to join our vibrant dental team! In this pivotal role, you will serve as the primary point of contact for patients, guiding them through their treatment plans with enthusiasm and professionalism. Your expertise will ensure seamless communication between patients and the dental team, coordinate appointments, and assist with insurance and financial arrangements. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient care, this is the perfect opportunity to make a meaningful impact in our practice.
Duties
- Greet patients warmly and manage all aspects of patient check-in and check-out processes with energetic professionalism
- Explain treatment plans clearly, answer patient questions, and ensure understanding of procedures and financial options
- Coordinate appointments efficiently using patient management software and EMR (Electronic Medical Records) systems
- Verify insurance benefits, process claims, and communicate coverage details to patients while maintaining strict confidentiality of health information
- Support medical administrative tasks such as data entry, document management, and maintaining accurate patient records in compliance with health regulation policies
- Facilitate communication between patients and dental providers via phone, email, or in person to ensure smooth scheduling and follow-up care
- Assist with billing procedures, payment plans, and financial arrangements to enhance patient satisfaction and practice revenue
Experience
- Proven experience working in a medical or dental office environment with a strong understanding of healthcare procedures and terminology
- Familiarity with patient management software, EMR/EHR systems, and Microsoft Office applications for documentation and communication purposes
- Knowledge of health insurance policies, benefits verification, claims processing, and maintaining compliance with health regulation policies
- Excellent customer service skills with the ability to communicate effectively via phone and client interactions while maintaining professionalism under pressure
- Prior experience supporting medical administrative functions such as appointment scheduling, billing support, or insurance coordination is highly preferred
- Strong organizational skills with the ability to multitask efficiently in a busy dental practice setting
- Commitment to maintaining patient confidentiality according to HIPAA (Health Insurance Portability and Accountability Act) standards
Join us in creating a welcoming environment where patients feel cared for from their first visit through ongoing treatment! We value energetic professionals dedicated to excellence in healthcare support.
Pay: From $23.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Uniform allowance
- Vision insurance
Work Location: In person
