Job Title: Patient Financial Coordinator (Entry-Level)
Company: SynergenX | Low T Center | HerKare
Location: Onsite – Northwest Houston, TX (77070 – 249 & Louetta)
Job Type: Part-Time | Non-Exempt
Pay: $19.50/hour
Schedule: 30 hours/week (occasional adjusted hours or weekend support as needed)
SynergenX (including Low T Center and HerKare) is a nationally recognized healthcare organization focused on hormone therapy, weight loss, and preventative wellness. We are committed to delivering a “White Glove” patient experience through compassionate care, operational excellence, and continuous improvement.
The Patient Financial Coordinator is an entry-level, patient-facing role responsible for proactively contacting new patients prior to their appointments to explain financial expectations, insurance coverage basics, and available payment options.
This role plays a critical part in ensuring financial transparency, patient preparedness, and a positive overall experience before the patient even walks into the clinic.
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Contact new patients daily to review pricing and financial expectations prior to appointments
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Explain insurance basics (copays, deductibles, coinsurance) in a clear, simple way
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Review self-pay and alternative pricing options
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Help patients select the best financial option for their situation
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Accurately document patient selections in internal systems
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Respond to clinic and billing team inquiries in a timely, professional manner
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Escalate complex insurance or billing questions when needed
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Deliver a high-touch, professional patient experience on every interaction
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High school diploma or equivalent required
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Strong communication skills (phone + written)
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Customer service mindset with professionalism and empathy
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Basic computer skills (Outlook, Excel, Teams, etc.)
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Highly organized with strong attention to detail
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Ability to multitask in a fast-paced environment
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Willingness to learn healthcare insurance basics (we will train)
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Reliable, accountable, and team-oriented
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Experience in healthcare, call center, front desk, or billing
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Experience with insurance verification, including eligibility, benefits, and coverage details
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Exposure to insurance concepts or patient financial discussions
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Patients arrive informed and prepared financially
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Clear, confident communication of pricing and options
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Accurate documentation and strong follow-through
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Positive feedback from patients and internal teams
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Patient Care
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Enthusiasm
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Teamwork
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Growth-Oriented
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Accountability
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Passion
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Entry-level opportunity with growth potential
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Structured training and development
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Fast-growing healthcare organization
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Make a direct impact on patient experience
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Full benefits package
If you are organized, people-focused, and ready to start a career in healthcare operations—we want to hear from you.
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