Looking for a full-time opportunity where you can build confidence, meet new people, and develop skills that will set you up for long-term success? Blue Peak Management is growing in the Houston area and is looking for motivated individuals to join our team as a Customer Enrollment Associate.
No telecommunications experience? No problem. We provide hands-on training, one-on-one mentorship, and real opportunities for advancement. As a Customer Enrollment Associate, you'll work directly with customers, introduce AT&T's wireless and internet services, help them choose the right solutions, and gain valuable experience in sales, communication, and customer relations from day one.
Responsibilities of the Customer Enrollment Associate
- Listen closely during direct visits to uncover Houston household pain points, then position AT&T internet or wireless devices as practical fixes that naturally lead to sales.
- Use simple visuals or quick demos in-person to show how wireless devices and AT&T internet work together, making sales explanations clear and memorable.
- Guide new clients through account activation step-by-step during home visits, ensuring a smooth start that encourages referral-based sales.
- Capture key details from initial chats to personalize future outreach, so AT&T follow-ups feel thoughtful and advance residential sales with care.
- Recognize when a household is ready to upgrade and gently present AT&T options that solve today's needs while planting seeds for future sales.
- Close each interaction with appreciation and a clear takeaway, ensuring Houston families feel heard and excited about their next sales step with AT&T.
Qualifications of the Customer Enrollment Associate
- Experience in account management, sales, or marketing is helpful but not required.
- Keeps customer profiles, plan details, and follow‑up actions organized to maintain clean, accurate account records.
- Shows up with a dependable, approachable presence suited for daily in‑person conversations with residents.
- Motivated to learn AT&T systems, account workflows, and sales techniques through structured training and mentorship
Pay: $900.00 - $1,500.00 per week
Work Location: In person
