Job Overview
Join our dynamic team at Quik Tow LLC as an experienced Tow Truck Operator and become a vital part of our roadside assistance and vehicle recovery services! As a trusted, high-volume service provider for AAA and the California Highway Patrol (CHP), your expertise is essential to our daily operations. In this energetic role, you will be responsible for safely towing, loading, and transporting vehicles in various situations, ensuring prompt and professional service for our customers. Your mechanical expertise and proven driving skills will help us deliver reliable support on the road, while your customer service attitude will foster positive interactions with clients. This paid position offers an exciting opportunity to work in a fast-paced environment where safety, efficiency, and teamwork are at the forefront.
Responsibilities
- Operate tow trucks, including flatbed and traditional tow trucks, to recover and transport vehicles efficiently and safely for our private, AAA, and CHP dispatch accounts.
- Conduct automotive diagnostics to assess vehicle condition before towing or repair.
- Load and unload vehicles using appropriate equipment such as forklifts or winches, ensuring secure handling.
- Perform basic automotive repairs or adjustments when necessary to facilitate towing or vehicle recovery.
- Manage conflict situations professionally with customers or other road users, maintaining a calm and solution-focused approach.
- Maintain accurate logs of all towing activities, vehicle conditions, and service details for record-keeping purposes.
- Ensure compliance with safety regulations and company policies during all operations, prioritizing safe driving practices and proper equipment use.
Skills
- Proven, hands-on experience as a tow truck driver is required.
- Strong mechanical knowledge with experience in automotive diagnostics and repair.
- Proficiency in operating tow trucks, flatbeds, forklifts, and other heavy-duty equipment.
- Valid commercial driver’s license with a clean driving record.
- Hands-on experience with automotive repair processes and manual transmission vehicles.
- Excellent customer service skills to handle interactions professionally and courteously, especially during high-stress dispatch scenarios.
- Ability to load and unload vehicles efficiently while adhering to strict safety standards.
- Conflict management skills to resolve issues calmly and effectively in high-pressure situations.
This role is perfect for motivated, experienced individuals who thrive on active problem-solving, enjoy working outdoors, and take pride in delivering exceptional service. Join us to make a difference on the road every day!
Pay: $18.00 - $25.00 per hour
Benefits:
- On-the-job training
- Paid training
Work Location: In person
