Job Title: Sales Expeditor
Company: Edwards Supply Co., Inc.
Location: Oak Ridge, TN
Job Type: Full-Time
Salary: Dependent on experience level
About Edwards Supply Co., Inc.: Edwards Supply Co., Inc., established in 1993, is an award-winning electrical supplies distributor based in Oak Ridge, TN. We pride ourselves on providing top-quality electrical and industrial solutions to a nationwide customer base, including government agencies and industrial facilities. With a vast inventory and partnerships with industry leaders like Appleton, Burndy, ABB/GE Industrial, Mersen, and Siemens, we deliver excellence in customer service and innovative products. Join our team and contribute to our mission of powering progress with reliable solutions.
Job Description
Edwards Supply Co., Inc. is seeking a highly organized Sales Expeditor to support our sales team by ensuring customer orders are processed accurately and delivered on time. This role serves as the primary liaison between customers, manufacturers, vendors, and our internal sales staff, proactively managing orders from purchase order through final delivery.
The ideal candidate is detail-oriented, communicates effectively, thrives in a fast-paced environment, and enjoys solving problems before they become customer issues.
Key Responsibilities
- Monitor customer orders from entry through delivery to ensure on-time completion.
- Communicate regularly with manufacturers and vendors regarding order status, production schedules, and shipping updates.
- Provide proactive status updates to customers and sales representatives.
- Track backorders, identify potential delays, and coordinate solutions to minimize customer impact.
- Work closely with inside and outside sales teams to resolve order issues quickly and professionally.
- Coordinate with warehouse, purchasing, and accounting departments to ensure seamless order execution.
- Maintain accurate records of order status, customer communications, and vendor commitments.
- Review order acknowledgments for pricing, quantities, and delivery accuracy.
- Assist with freight coordination and shipment tracking when needed.
- Help identify opportunities to improve internal processes and customer service.
Qualifications
- High proficiency in Microsoft Excel and Microsoft Office.
- Excellent organizational skills and exceptional attention to detail.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong problem-solving skills and a customer-first mindset.
- Experience in customer service, inside sales, purchasing, expediting, supply chain, or distribution preferred.
- Experience within the electrical or industrial distribution industry is a plus.
- College degree preferred but not required.
Benefits
- Health, dental, and vision insurance
- Simple IRA retirement plan
- Paid time off
- Paid holidays
- Performance bonuses
- Company outings and employee events
- Opportunities for advancement and professional development
How to Apply
Please submit your resume and a cover letter detailing your relevant experience to [email protected].
Contact
For questions about this position, please contact us at [email protected] or call (800) 483-1766.
Join Edwards Supply and become part of a team that values integrity, teamwork, and outstanding customer service while helping power some of the nation's most important industrial and government projects.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
