Overview
The Administrative & Events Specialist supports the successful planning, coordination, and execution of university events while providing high-quality administrative support to the Campus Life Department. This position serves as a professional ambassador for Miami Regional University by delivering exceptional customer service and creating positive experiences for students, employees, alumni, community partners, and guests.
The ideal candidate is energetic, organized, service-oriented, and enjoys working in a collaborative, fast-paced higher education environment where no two days are alike.
Essential Duties and Responsibilities
Administrative Support
- Provide administrative support for departmental operations.
- Maintain electronic and paper records.
- Monitor departmental inventory and supplies.
- Process event documentation and maintain event files.
- Assist with coordination, calendars, meetings, and event logistics.
Event Operations
- Assist with set up and execution of university events.
- Prepare event materials, signage, name badges, promotional items, and registration supplies.
- Room setup and breakdown.
- Transport event materials between campus and locations, when necessary.
- Assist vendors, guests, speakers, and volunteers.
- Ensure event spaces meet university presentation standards.
- Troubleshoot operational issues during events.
- Assist with photography and documentation of university events, if requested.
- Support evening, weekend, and off-campus activities.
Customer Service & Community Engagement
- Provide exceptional service to students, faculty, staff, alumni, community partners, and prospective students.
- Represent MRU professionally at recruitment activities, commencement, orientations, graduations, recognition ceremonies, and community events.
- Build positive relationships with diverse internal and external stakeholders.
Knowledge
Successful candidates should demonstrate knowledge of:
- Customer service principles
- Office administration
- Event logistics and coordination
- Inventory management
- Microsoft Office Suite
- Basic audiovisual equipment
- Safe event setup practices
- Cultural awareness and inclusive service practices
Skills
The successful candidate demonstrates:
- Excellent verbal communication
- Strong written communication
- Exceptional customer service
- Organization and planning
- Time management
- Problem solving
- Multi-tasking
- Attention to detail
- Ability to prioritize competing deadlines
- Professional telephone etiquette
- Technology proficiency
Abilities
The successful candidate is able to:
- Manage multiple priorities simultaneously.
- Remain calm during high-volume events.
- Work with minimal supervision.
- Exercise sound judgment.
- Maintain confidentiality.
- Adapt quickly to changing priorities.
- Follow detailed instructions.
- Lift, carry, push, and move event materials up to approximately 30 pounds.
- Stand and walk for extended periods.
- Work flexible hours including evenings and weekends.
Attitudes & Behavioral Competencies
We are looking for someone who consistently demonstrates:
Service Excellence: Creates positive experiences for every student, guest, and colleague.
Professionalism: Maintains a polished appearance, positive attitude, reliability, and discretion.
Teamwork: Supports coworkers and willingly assists during high-demand periods.
Adaptability: Responds positively to changing priorities and unexpected situations.
Accountability: Accepts responsibility for assigned work and consistently meets commitments.
Inclusiveness: Treats every individual with dignity, respect, and cultural sensitivity.
Minimum Qualifications
- High school diploma or GED required.
- One year of administrative, customer service, hospitality, or event support experience.
- Bilingual (English/Spanish) required.
- Valid driver's license and reliable transportation.
- Proficiency with Microsoft Office.
- Ability to work flexible hours, including evenings and weekends.
Preferred Qualifications
- Experience working in higher education.
- Experience with event planning.
- Experience coordinating vendors.
Physical Requirements
The employee must regularly:
- Lift up to thirty pounds.
- Move event furniture and supplies.
- Bend, stoop, kneel, and climb stairs.
- Stand and walk for extended periods.
- Work indoors and outdoors in varying weather conditions.
Join us in this exciting role where your organizational talents will shine! We value energetic individuals who are eager to contribute to a vibrant workplace environment. This paid position offers an opportunity to develop your skills while making a meaningful impact on our community.
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
