POSITION OVERVIEW
Shiloh (shilohcode.com) is seeking a Digital Outreach Manager to build genuine relationships and foster community through our social media, email, and multi-channel communication strategy across our three core projects: Last Hour Hosting, Shiloh Echo, and the Touch Grass Show.
This is a part-time position starting at 10–15 hours per week, ideal for someone who believes in doing meaningful work at a sustainable pace. Your primary focus will be developing warm relationships and authentic community engagement that naturally lead to qualified leads and conversions. As you grow the role and prove your impact, there is potential for hours to expand and the position to evolve into a larger responsibility.
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ABOUT US
Shiloh is a small, Christian-founded team building technology and community for people who want to live with less stress and more peace. We operate on biblical principles: stewardship over hustle, transparency over hidden systems, and treating work as service to the Lord (Colossians 3:23). Based in Bonners Ferry, Idaho, our 100% U.S.-based team is committed to creating products and experiences that respect people's time, privacy, and souls.
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POSITION DETAILS
Hours: 10–15 hours/week to start, with potential to grow as the role expands (flexible scheduling welcome)
Location: Remote (U.S.-based preferred)
Compensation: Competitive hourly rate, commensurate with experience; 5% commission on closed leads
Employment Type: Part-Time, Independent Contractor
Statement of Faith: Required (https://shilohcode.com/creed)
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CORE RESPONSIBILITIES
RELATIONSHIP BUILDING & COMMUNITY DEVELOPMENT
- Cultivate genuine relationships with our audience across TikTok, Instagram, and YouTube by responding authentically to comments, messages, and engagement
- Foster a sense of belonging within our community; recognize and celebrate community members who are active and engaged
- Be present and responsive: answer questions, address concerns, and build trust through consistent, thoughtful communication
- Identify and nurture potential leads by understanding who in our community is interested in our services and ready to take action
- Create touchpoints through email, social media, and other channels that keep our community warm and connected between major campaigns or product releases
STRATEGIC OUTREACH THROUGH DIGITAL CHANNELS
- Develop and execute a multi-channel content strategy (TikTok, Instagram, YouTube, email) that deepens relationships and guides community members toward becoming warm leads
- Create content that invites conversation rather than just broadcasts; encourage shares, comments, and direct messages
- Segment your outreach so different audience groups (Last Hour Hosting prospects, Shiloh Echo attendees, Touch Grass Show viewers) receive messaging tailored to their interests and readiness
- Map the relationship journey: understand how someone moves from awareness to interest to becoming a qualified lead, and develop touchpoints for each stage
- Coordinate campaigns that nurture leads across multiple channels (e.g., a YouTube video that links to an email signup that leads to a direct conversation)
LEAD GENERATION & QUALIFICATION
- Track and nurture warm leads that emerge from community engagement; maintain notes on their interests and stage in the journey
- Coordinate with leadership on follow-up conversations with warm leads; ensure no opportunity falls through the cracks
- Report on lead quality and conversion, not just vanity metrics like views or followers
- Optimize for conversion: continually refine messaging and touchpoints to move engaged community members toward closed deals
CONTENT & MESSAGING
- Develop authentic, value-driven content that reflects our mission and builds trust (not hype or manipulation)
- Tell stories from our community, products, and projects that resonate with people who care about privacy, sustainability, and meaningful living
- Manage email campaigns that stay warm without being pushy, and provide real value to subscribers
- Maintain consistency in voice, values, and messaging across all digital channels
COLLABORATION & REPORTING
- Work closely with the Shiloh team to understand our products, upcoming initiatives, and community needs
- Provide monthly reports on community growth, lead quality, engagement trends, and conversion metrics
- Contribute ideas for deepening relationships and expanding our community in authentic ways
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WHAT WE'RE LOOKING FOR
- Genuine people-skills: You enjoy building relationships and can connect authentically with strangers
- Community mindset: You see people as individuals with real needs, not just conversion targets
- Digital communication experience with social media management (especially TikTok, Instagram, YouTube) and/or email marketing
- Strategic thinking: You can develop a cohesive outreach plan across multiple channels that moves people from awareness to warm leads
- Organized and independent: You manage your own time, meet deadlines, and take initiative without constant oversight
- Technical comfort: Familiarity with social media platforms, email platforms (Mailchimp, ConvertKit, etc.), and basic analytics
- Authentic voice: You can write in a way that feels genuine, fun, and reflects our values (no corporate-speak or manipulative marketing)
- Alignment with our mission: You believe in technology that serves people, privacy-first principles, and building at a sustainable pace
BONUS QUALIFICATIONS:
- Experience with TikTok and YouTube content strategy or building a following.
- Experience with off-grid, homesteading, or simple-living communities
- Background in community management, customer success, or relationship-focused sales
- Understanding of Christian principles and values
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STATEMENT OF FAITH REQUIREMENT
Shiloh is a Christian-founded organization operating according to biblical principles. Our Statement of Faith reflects the foundation of our mission, values, and how we serve our clients and community.
Because this role directly shapes how we communicate with and serve our community, we require candidates to review and affirm alignment with our Statement of Faith before being considered for this position. This is a genuine qualification for the role, not a formality.
During the application process, we'll share our full Statement of Faith and welcome a conversation about how it resonates with your personal beliefs and values. We're looking for someone whose faith commitments align authentically with ours, so we can work together with integrity.
We don't expect perfection or uniformity of belief in every detail. We do expect genuine commitment to Christian principles and to conducting relationships and work with honesty, stewardship, and care for others.
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HOW TO APPLY
Send the following to [email protected]:
1. Resume or work history
2. Portfolio or examples of community management, social media, or email work you're proud of (links, screenshots, or descriptions)
3. Cover letter (1–2 paragraphs) telling us:
- Why you're interested in Shiloh
- Your experience with relationship building and digital outreach
- An example of a time you built genuine community or turned community engagement into real results
- How our mission resonates with you
4. Confirmation that you've read our Statement of Faith and are willing to affirm it
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WHAT WE OFFER
- Meaningful work that builds real community, not vanity metrics
- Competitive hourly pay plus 5% commission on any closed leads you help generate
- Flexibility to work at your own pace within the weekly hour range, with potential to grow your hours and impact as you develop the role
- A small team culture where your voice matters and you're treated as a partner
- U.S.-based support and leadership who actually answer the phone
- Free tickets to Shiloh Echo, our annual off-grid gathering in the Idaho panhandle, as part of the team experience
- Alignment with values: work that doesn't require you to compromise your beliefs
Pay: From $18.00 per hour
Benefits:
Work Location: Hybrid remote in Idaho
