Role: AR Specialist
Location: Manhattan, NY
Pay: $30 - $34 / hour
Hours: 37.5 hours per week, Hybrid Schedule
Benefits: This position is eligible for medical, dental, vision, and 401(K)
What you will do:
- Actively support Supervisor in daily lease administration functions for residents and commercials, including but not limited to rent billings, adjustments, security deposits, move-ins, and move-outs
- Proactively resolve resident issues by fostering a solution-oriented mindset, reducing the need for follow-ups and ensuring concerns are effectively addressed
- Handle escalated cases by analyzing case history, communicating the resolution, and identifying gaps in service to best address resident and commercial concerns.
- Collaborate with internal and external business partners for timely action on legal inquiries, special resident credit programs, revised commercial leases, and other complex business matters
- Develop subject matter expertise to support resident and commercial tenants across the various property management systems, leveraging documented SOPs to facilitate learning and execution
What you should have:
- Rising professional in the multifamily residential industry with commercial tenant exposure
- 3-5 years of established work experience in Accounts Receivable
- Customer oriented to support our valued residents and business partners in a positive fashion
- Demonstrated Microsoft Office Skills with problem-solving ability particularly in excel
- Bachelor’s degree preferably in accounting, finance or economics
- Technical ability to be able to interact with various systems (Yardi, MRI a plus)
- Strong understanding of financial / data management.
- Ability to produce top quality deliverables, prioritizing under tight deadlines.
- Solid writing / communication skills across various stakeholders.
- Drive for continuous improvement; a desire to grow and take on ever increasing responsibility.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
IND 002-003
