We are a busy veterinary hospital looking for a dependable, kind, and organized receptionist to help support our clients and our medical team. Training provided — positive attitude and reliability required.
About Us:
Grand Montecito Animal Hospital is a family-oriented, multi-doctor practice in Northwest Las Vegas that takes pride in caring for pets and people. Our front desk team is the heart of our client experience — the first and last smile every client sees.
We live by our Core Values: Understanding, Outgoing, Caring, Discipline, Pride in Work, Good Time Management, and Integrity.
If those words describe you, you’ll fit right in here.
About the Role:
We’re looking for a friendly, reliable, and organized team member to join our reception crew. You’ll greet clients, manage the flow of the day, schedule appointments, answer phones, and help ensure our hospital runs smoothly.
This is an entry-level position — no prior veterinary experience required. We’ll train the right person who shows initiative, professionalism, and a genuine desire to help people and pets.
That said, if you already have experience in veterinary reception, client service, or a medical office environment — we’d love to see how your skills can help us continue raising the bar for client care.
What You’ll Do:
- Welcome clients and their pets warmly upon arrival
- Answer phones, emails, and schedule appointments accurately
- Maintain and update patient records
- Process payments and prepare invoices
- Communicate clearly and compassionately with clients
- Educate clients on hospital protocols (vaccines, surgery, boarding, etc.)
- Keep the front desk and lobby area clean and inviting
- Help your teammates where needed to keep the day running smoothly
What We’re Looking For:
- Friendly, professional demeanor with strong communication skills
- Ability to multitask in a busy, fast-paced environment
- Dependable and punctual — your team counts on you
- Willingness to learn and accept feedback
- Customer service or medical office experience is helpful but not required
- Must be comfortable standing for extended periods
- Able to fulfill a full-time position
Additional:
- Pet Food Discount Program - Eligible immediately upon hire
- Uniform Program - 2 new sets of scrubs provided annually
Why You’ll Love Working Here
At Grand Montecito, we believe in teamwork, laughter, and mutual respect. Every day is busy, but we look out for one another and take pride in the work we do. If you’re looking for a job where you can grow, be valued, and make a difference — this is it.
**To keep our phone lines open for clients, we communicate exclusively through Indeed messages during the hiring process.
Please check your Indeed inbox frequently for updates or interview invitations — we truly appreciate your cooperation and interest in joining our team!
Pay: $14.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- This role involves standing, phones, and client check-ins for long stretches. Are you comfortable working on your feet and multitasking in a fast-paced setting?
- This position requires consistent and reliable attendance to support patient care. Are you able to commit to arriving on time for all scheduled shifts?
- Why are you interested in this position and working in a veterinary medical environment?
Experience:
- Animal hospital: 1 year (Preferred)
- Medical office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Office: 1 year (Preferred)
Work Location: In person
