JOB
Performs clerical duties related to property tax, valuations and assessments and ensures effective customer service.
EXAMPLE OF DUTIES
- Enters such as changes, deletions and additions to assessment information; updates ownership and address data to property records; researches ownership; and researches value, deed, and plat recording information.
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Assists public in identifying properties; answers phone and greets visitors at front desk; responds to online chats from customers; assists the public with questions concerning market values and tax assessments; assists customers in filing protest forms; and maintains property and inventory files.
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Processes Manufactured Home tax releases and assists in assessing manufactured homes as needed.
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Researches and processes exemptions; prepares computer work sheets for data entry; and enters all record changes into database.
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Prepares forms, letters, and other related working documents; transmits as needed.
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Organizes, scans, and files various documents.
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Provides occasional assistance to appraisers in field measuring homes and in collecting data.
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Assists with Business Personal Property data entry during peak times of the year.
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Assists in training other Assessment Specialists.
Knowledge/Skills:
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Knowledge of real estate and marketing economic concepts or ability to understand such concepts; of computers and basic math; and of the state’s economy.
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Ability to type with accuracy and speed; to present information clearly and concisely, verbally and in writing; and to establish effective and tactful working relationships with associates and the public.
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Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment.
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Skill in providing effective customer service.
SUPPLEMENTAL INFORMATION
Working Conditions: Work is performed in an office setting. Work schedule may occasionally include evening and weekend hours. While performing the duties of this job, the employee regularly is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. Clarity of vision at long distance and short distance required. The employee may occasionally be exposed to dust, fumes, airborne particles, or allergens; be exposed to excessive noise; and use protective clothing, equipment, devices, or materials. May be required to lift up to 20 pounds. May be subject to exposure to CRTs and VDTs.
Conditions of Employment: Selected candidate must submit to and pass a County paid pre-employment physical and drug/alcohol screening. Additionally, selected candidate must submit to and pass a county paid criminal background screening. Selected candidate must possess and maintain a valid New Mexico Class D Driver’s License as incumbent shall be appointed to drive a County vehicle during the performance of his/her duties.
