Front Desk Receptionist - Full-Time
We are seeking a motivated, enthusiastic, and personable individual to join our dedicated team! As a Front Desk Receptionist, you will play a vital role in ensuring a positive patient experience while supporting the day-to-day operations of our medical practice.
Responsibilities
- Greet and check in patients, collect copays, and process outstanding balance payments.
- Answer phones and provide excellent customer service to patients and stakeholders.
- Schedule appointments and confirm patient information with accuracy.
- Verify insurance benefits and eligibility through various platforms.
- Ensure electronic medical records (EMR) are accurately updated prior to appointments.
- Assist with rooming patients and taking vitals as needed.
- Maintain a smooth workflow by multitasking in a fast-paced environment.
- Other tasks as assigned by Practice Administrator.
Skills & Qualifications
- Required:
- Excellent customer service skills with a professional and friendly demeanor.
- Strong communication etiquette and ability to work independently or as part of a team.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Preferred:
- Bilingual (Spanish/English).
- Experience with EPIC, Tebra, and electronic fax programs.
- Familiarity with basic medical terminology and insurance eligibility websites (e.g., Availity, UHC, Cigna).
- Knowledge of medical billing processes.
Position Details
- Job Type: Full-time
- Schedule: Monday through Friday
- Pay: Competitive and based on experience
Experience
- Medical Receptionist: 2 years (preferred)
- Customer service: 1 year (preferred)
If you are a dynamic individual with a passion for providing exceptional patient care and have the skills to thrive in a fast-paced environment, we encourage you to apply! Join us in making a difference in the lives of our patients every day.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person
