*PREREQUISITES*
- Must be a US citizen
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Must Reside in the DMV Area (DC, Maryland, Virginia)
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Must have a minimum of 2 Year Experience
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Bachelor's Degree Preferred
PLEASE NOTE:
- No C2C Opportunities
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Background check is Mandatory for the position
General Job Description: Provides Tier 1 operational support for end users, including incident resolution, request fulfillment, troubleshooting, and customer support activities.
Key Responsibilities
- Perform assigned technical and operational duties supporting federal IT operations and modernization efforts.
Qualifications
- Years of Experience: 2+ years
- Bachelor's Degree Preferred
- Recommended Certifications: CompTIA A+ or Security+ preferred
- Relevant federal IT experience, technical capability, and operational support experience aligned to assigned labor category.
