Service Technician UNIS USA (Carrollton TX) Full Time
Position Summary:
Amusements Worldwide is a leading service provider in the amusement industry, specializing in the support and maintenance of amusement machines. We are seeking a dedicated and experienced Service Technician to join our UNIS USA team in the Dallas region.
Responsibilities:
· Receive and respond to incoming calls in a timely manner with excellent customer service.
· Provide excellent customer service to customers in the Amusement Industry.
· Ability to diagnose technical issues through the use of manuals and wiring diagrams.
· Provide professional phone assistance and possess excellent communication skills.
· Utilize and support Service Ticket process by collecting data while troubleshooting with customers.
· Keep the work area neat, clean, and organized.
· Document accurate information such as pricing and part numbers for proper invoicing.
· Responsible for other reasonable related duties assigned.
· Travel to trade shows when required.
· Perform duties to understand new games and attractions.
Requirements:
· General knowledge of basic electronics.
· Microsoft – Office, Excel, Outlook
· Outstanding communication skills
· Ability to work in a fast-paced environment.
· Basic computer skills
· Must be able to work independently.
· Ability to read electrical system diagrams.
· Ability to use a multimeter and basic diagnostic equipment.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Arcade Machine Service: 1 year (Required)
- Low voltage: 1 year (Required)
Ability to Commute:
- Carrollton, TX 75006 (Required)
Work Location: In person
