We are seeking a highly organized and experienced Ambulance Night Dispatch Supervisor to oversee emergency dispatch operations during overnight hours, ensuring efficient, accurate, and timely coordination of emergency and non-emergency medical transport services. This role supervises dispatch personnel, maintains compliance with protocols, and supports high-quality patient care through effective communication and leadership.
PLEASE ONLY APPLY IF YOU HAVE AMBULANCE, 911 DISPATCH OR EMT EXPERIENCE.
12 hour shifts with OT after 8-hours, and paid lunch.
Key Responsibilities
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Supervise and support dispatch staff during assigned shifts
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Monitor call handling, dispatch accuracy, and response times
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Ensure compliance with local, state, and federal EMS regulations
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Coordinate ambulance deployment and resource allocation
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Provide training, coaching, and performance evaluations for dispatchers
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Handle escalated calls and critical incidents as needed
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Maintain dispatch logs, reports, and quality assurance records
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Collaborate with EMS crews, hospitals, and public safety agencies
Employment Benefits
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Paid weekly
- Health, dental, and vision insurance
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Paid time off and holidays
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401(k) plan with employer match
- Ongoing training and professional development
Work Environment
- 24/7 dispatch center environment
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Must be available for evenings, weekends, and holidays as needed
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Fast-paced, high-stress setting requiring focus and adaptability
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In person
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High school diploma or GED required; Associate’s or Bachelor’s degree preferred
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Minimum 3–5 years of EMS dispatch experience (Preferred)
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Prior supervisory or leadership experience preferred
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Certification in Emergency Medical Dispatch (EMD) required (or ability to obtain)
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Strong knowledge of dispatch systems, CAD software, and radio communications
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Excellent communication, decision-making, and multitasking skills
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Ability to remain calm and effective in high-pressure situations
