Job Overview
Join our vibrant team as a Pickleball Club Supervisor, where you will lead the day-to-day operations of our dynamic pickleball facility. This role is perfect for energetic, customer-focused leaders who thrive in a lively environment and are passionate about promoting active lifestyles. As a key member of our management team, you will oversee club activities, ensure exceptional guest experiences, and manage staff to create an engaging and welcoming atmosphere for players of all skill levels. Your leadership will help foster a fun, safe, and well-organized environment that encourages community building and healthy competition.
Responsibilities
- Supervise daily club operations, including court scheduling, maintenance, and cleanliness to ensure optimal playing conditions.
- Manage shift schedules for staff, including front desk personnel and event coordinators, to guarantee smooth service delivery.
- Oversee guest services by assisting members and visitors with inquiries, bookings, and memberships to promote high satisfaction levels.
- Coordinate and oversee pickleball events, tournaments, and special activities to boost engagement and community participation.
- Lead staff by providing training on customer service standards, safety protocols, and operational procedures to maintain a professional team environment.
Requirements
- Proven experience in supervising or managing in a hospitality or recreational setting such as a nightclub, resort, or sports facility.
- Proven Food & Beverage experience is required - minimum 1+ years in a bar, restaurant, lounge, or similar service environment, including hands-on service, ordering, and floor management.
- TABC certification and Food Handler certification (or ability to obtain before start date)
- Comfort with POS, booking, and scheduling systems
- Strong leadership skills with the ability to motivate staff and foster teamwork in a fast-paced environment.
- Excellent customer service skills with a friendly and approachable demeanor.
- Previous experience managing events or tournaments is highly desirable.
- Ability to handle shift management duties efficiently while maintaining high standards of safety and service quality.
- Supervising experience in nightlife or entertainment venues is a plus; hospitality or resort management background is preferred. Join us as a Pickleball Club Supervisor and be part of an energetic team dedicated to creating memorable experiences through sport and community!
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person