Design & Media makes things work at Webstaurant—for our customers, our employees, and our brands. We solve problems with craft and creativity.
We’re looking for a Director of Graphic Design who brings clarity, direction, and momentum to our growing creative organization. This role leads multiple design managers and team leads, guiding a 30-person graphic design team that shapes the visual expression of our brands. The Director ensures our design practice consistently produces excellent experiences, recognizable brands, and forward-thinking creative work that advances business goals
The right person balances creative vision with operational structure. They know how to lead design leaders, build scalable systems, and partner cross-functionally to make design a strategic advantage for the business.
Creative / Practice (20%)
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Define and uphold the creative vision, standards, and methodology for the design organization
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Champion design quality and consistency across all touchpoints
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Ensure design work reflects a clear understanding of brand, customer, and business context
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Provide strategic creative direction and constructive feedback to managers and leads
People (25%)
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Lead and mentor design managers and leads, supporting their growth as both creative and people leaders
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Foster a culture that values collaboration, curiosity, and craft
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Partner with senior leadership on hiring, performance, and development plans
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Maintain strong team health through clear expectations, communication, and accountability
Business (30%)
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Align design priorities with core initiatives and marketing strategies
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Partner with cross-functional leaders to plan, scope, and resource
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Advocate for design as a driver of measurable business value and brand equity
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Translate business needs into clear creative direction and frameworks for execution
Operations (25%)
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Build and maintain processes that support efficiency, transparency, and high output
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Oversee staffing and capacity planning across teams
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Ensure smooth coordination and communication between design, content, marketing, and production teams
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Continuously refine how work moves from intake to delivery to improve quality, efficiency and team experience
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Work is performed while sitting/standing and interfacing with a personal computer.
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Requires the ability to communicate effectively using speech, vision, and hearing.
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Requires the regular use of hands for simple grasping and fine manipulations.
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Requires occasional bending, squatting, crawling, climbing, and reaching.
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Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
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Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
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Access to a home router and modem.
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A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
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A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
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The desire and ability to work and communicate with other team members via chat, webcam, etc.
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Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
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15+ years of experience leading large creative teams (20+ designers) through managers and leads
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Strong track record of elevating design quality and aligning creative work with business goals
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Expertise in brand systems, campaign design, and cross-channel creative execution
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Experience managing creative operations, workflows, and design systems at scale
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Proficiency in Adobe Creative Suite and Figma; experience in motion or digital design a plus
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
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Visionary yet pragmatic; able to connect big ideas to real outcomes
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Excellent communicator with influence across creative and business functions
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Empathetic leader who builds trust and empowers others to lead
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Passionate about clarity, consistency, and craft
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Thrives in a collaborative, fast-moving environment
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
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Medical
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Vision
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Dental
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PTO
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Paid Maternity Leave
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Paid Parental Leave
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Life Insurance
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Disability
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Dependent Care FSA
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401(k) matching
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Employee Assistance Program
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Wellness Incentives
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Company Discounts
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AT&T & Verizon Discount
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Bonus Opportunities
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Accident Insurance
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Critical Illness Insurance
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Adoption Assistance
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On-Site Fitness Centers
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Dog-friendly Offices
