Job Overview
We are seeking a compassionate and dedicated Care Advisor to join our dynamic team. In this vital role, you will serve as a primary point of contact for clients and their families, providing expert guidance, support, and coordination across various services. Your expertise will help ensure seamless transition, effective discharge planning, and comprehensive case management. The ideal candidate will possess strong communication skills, a deep understanding of medical terminology, and experience working within hospital or acute care settings. This opportunity offers a chance to make a meaningful difference in patients’ lives while working in a fast-paced, collaborative environment committed to excellence in patient care.
Duties
- Conduct intake assessments and gather detailed patient information to determine appropriate care need
- Coordinate discharge planning by arranging necessary services such as home health, hospice care, or outpatient resources
- Utilize EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems to document patient interactions and update case files accurately
- Provide patient education on health insurance coverage, medical terminology, and treatment options to facilitate informed decision-making
- Manage utilization review and utilization management processes to ensure appropriate resource use and compliance with healthcare policies
- Communicate effectively with patients from diverse cultural backgrounds, ensuring respectful and culturally sensitive support at all times
Experience
- Background in social work or behavioral health services with a focus on patient advocacy and discharge planning
- Proficiency in Microsoft Office
Join us as a Care Advisor and become an essential part of delivering exceptional patient-centered care. Your expertise will help bridge the gap between clinical services and patient needs while fostering a supportive environment that values diversity and compassion. We are committed to empowering our team members through ongoing professional development and meaningful work that truly impacts lives.
Pay: $25.55 - $52.00 per hour
Work Location: On the road
