JOB DESCRIPTION | RESTAURANT MANAGER FOH
Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We’re looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it’s your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we’ll provide the platform and tools.
WHY YOU’LL LOVE WORKING WITH US
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A culture rooted in Passion, Respect, Integrity, Determination, Excellence
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Real ownership mentality — lead your restaurant like it’s your own
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Strong bonus potential tied to sales, guest experience, and profitability
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Dining discounts for you (and your favorite people!)
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Health & commuter benefits
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Career growth across our Rosa Mexicano family
WHAT YOU’LL DO
Lead With Hospitality
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Create regular guests — you are the tone-setter for Warm Latin Hospitality
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Coach your team to anticipate guest needs and create unforgettable moments
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Handle guest feedback with care, urgency, and grace
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Ensure our brand story — from Chef Josefina Howard’s legacy to our tableside guacamole — is alive in every shift
Own Your Business
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Drive sales through smart floor leadership, upselling culture, and local store marketing
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Manage labor, scheduling, and productivity to hit financial targets
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Monitor PMIX, check averages, and guest counts to grow revenue
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Control costs while protecting quality
Build & Develop Your Team
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Recruit, hire, and train FOH team members with RM standards
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Lead inspiring pre-shifts and ongoing training
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Coach Salesmanship daily
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Foster a culture of accountability, teamwork, and celebration
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Recognize great performance — because appreciation drives retention
Execute With Excellence
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Maintain service steps, sanitation standards, and DOH compliance
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Ensure clean, organized dining rooms and bars — never walk past a napkin
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Communicate constantly with BOH and bar teams
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Protect brand standards for food, beverage, and presentation
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Lead responsible alcohol service
Skills & Qualifications
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2+ years restaurant management experience preferred
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Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics)
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Excellent communication and leadership skills
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Comfortable in a fast-paced, high-energy environment
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Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus)
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Flexible schedule — evenings, weekends, holidays
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Ability to stand/walk for extended periods
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Ability to lift up to 40 lbs
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Comfortable working in both dining room and bar environments
Benefits
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Competitive salary + performance bonus
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Health, dental, vision options
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Paid time off
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Dining discounts
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Career growth opportunities across Rosa Mexicano
