Overview
ZAXBY'S is seeking an energetic and dynamic General and Assistant Manager - Restaurant to lead our bustling dining establishment with passion and precision. This pivotal role involves overseeing daily operations, ensuring exceptional customer service, and maintaining a vibrant, efficient work environment. As the driving force behind the restaurant’s success, you will inspire your team, uphold high standards of food quality and safety, and foster a welcoming atmosphere that keeps guests coming back. Your leadership will shape the overall guest experience, operational excellence, and team development.
Responsibilities
- Lead all aspects of restaurant management, including staffing, training, and supervising team members to deliver outstanding food service and customer satisfaction.
- Oversee food preparation, kitchen operations, and food safety protocols to ensure compliance with health regulations and quality standards.
- Manage inventory control, ordering supplies, and monitoring stock levels to optimize costs and reduce waste.
- Supervise daily shift operations, including POS system management (Aloha POS, Micros POS), cash handling procedures, and ensuring smooth service flow during busy hours.
- Implement staff training programs focused on food handling, customer service excellence, and safety procedures to develop a motivated and skilled team.
- Coordinate with culinary staff on food production, catering events, banquet services, and special promotions to enhance revenue streams.
- Monitor financial performance through budgeting, sales analysis, and cost control measures while fostering a positive work environment rooted in leadership and hospitality management principles.
Experience
- Proven management experience in quick service or fast food restaurants with a strong background in food industry operations.
- Extensive supervisory experience in restaurant or hospitality settings with demonstrated success in team management and staff development.
- Hands-on culinary experience including food preparation, cooking techniques, and kitchen management in casual dining or fine dining environments.
- Familiarity with POS systems such as Aloha POS or Micros POS for transaction processing and reporting.
- Knowledge of food safety standards, sanitation practices, and inventory control procedures within a restaurant setting.
- Experience managing budgets, conducting interviews for hiring new staff members, and overseeing shift management to ensure operational efficiency.
- Background in hospitality management with additional experience in catering or banquets are highly desired. Join us as we create memorable dining experiences through exceptional leadership! We are committed to supporting your growth with comprehensive training & development opportunities while fostering a vibrant team culture rooted in hospitality excellence. All roles are paid positions dedicated to delivering top-tier food service across diverse culinary environments—your leadership can make a lasting impact!
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
