Join a Mission That Changes Lives –
We're Not Just Filling a Position — We're Building a Team of Difference-Makers! At Twin Branch Wellness & Recovery Center for Women, every day is an opportunity to help women reclaim their lives, restore their families and rediscover their purpose. We believe recovery is possible for every woman who walks through our doors and we are looking for compassionate professionals who share that belief.
If you are driven by purpose rather than simply a paycheck, and if you find fulfillment in helping others overcome challenges and achieve lasting recovery, we want to hear from you.
Why Work With Us?
- Make a meaningful impact in the lives of women and their families.
- Be part of a supportive, mission-driven team.
- Help create a safe, therapeutic environment where healing happens.
- Contribute to a growing organization committed to excellence in substance use disorder and co-occurring mental health treatment.
- Experience the reward of seeing patients transform their lives through recovery.
Who Thrives Here?
The most successful members of our team are:
- Professional, compassionate and empathetic.
- Passionate about helping individuals affected by substance use disorders and mental health challenges.
- Team-oriented and supportive of colleagues.
- Committed to professional growth and continuous learning.
- Able to maintain healthy and ethical boundaries while building genuine therapeutic relationships.
- Dedicated to treating every patient with dignity, respect and hope.
What You'll Gain
Working in recovery and behavioral health services is more than a career—it is an opportunity to witness courage, resilience and transformation every day. The work can be challenging, but the impact is immeasurable. When our patients succeed, reunite with their families, secure employment, and build healthy lives in recovery, you become part of that success story.
If you have a heart for service, a passion for recovery and a desire to make a lasting difference, we invite you to join our team. Together, we can help women build brighter futures—one life at a time.
Apply today and become part of the Twin Branch family.
Job Description:
Direct Support Professional (DSP)
Position Summary
The Direct Support Professional (DSP) provides direct care, supervision and support to residents in a women's residential substance use and co-occurring mental health treatment facility. The DSP promotes a safe, structured and recovery-oriented environment while assisting residents with daily living activities, transportation, recovery support services and implementation of individualized treatment goals.
Essential Duties and Responsibilities
Resident Care and Support
- Provides direct supervision and support to residents in accordance with facility policies and treatment plans.
- Maintains a safe, therapeutic and recovery-focused environment.
- Encourages resident participation in treatment programming, recovery activities and community meetings.
- Provides emotional support and appropriate guidance while maintaining professional boundaries.
- Assists residents in developing independent living and coping skills.
Facility Operations
- Conducts resident rounds and wellness checks as required.
- Monitors resident behavior and reports significant observations to clinical staff and supervisors.
- Maintains accurate and timely documentation of resident activities, incidents and services provided.
- Performs intake and orientation procedures as assigned.
- Assists with room inspections, facility cleanliness and safety checks.
- Enforces facility rules, schedules and behavioral expectations consistently and respectfully.
Crisis Intervention and Safety
- Recognizes signs of crisis, relapse, withdrawal, medical emergencies, or behavioral concerns and responds appropriately.
- Utilizes approved de-escalation techniques when addressing resident concerns or conflicts.
- Immediately reports incidents, accidents, injuries, abuse, neglect, or safety concerns according to facility policies and regulatory requirements.
- Participates in emergency preparedness activities and responds appropriately during emergencies.
Team Collaboration
- Communicates effectively with counselors, nurses, case managers, supervisors, and other team members regarding resident progress and concerns.
- Participates in staff meetings, training programs and quality improvement activities.
- Supports discharge planning activities and continuity of care efforts as assigned.
Compliance
- Adheres to all federal, state, local, licensing, accreditation, and organizational requirements.
- Maintains confidentiality in accordance with HIPAA, 42 CFR Part 2 and facility policies.
- Completes all required trainings and certifications within designated timeframes.
Qualifications
Education
- High school diploma or GED preferred.
Experience
- Experience working in behavioral health, substance use treatment, mental health, residential care, or human services preferred.
Licenses and Certifications
- Valid driver's license with acceptable driving record required.
- CPR and First Aid certification required or obtained within established timeframe.
Knowledge, Skills, and Abilities
- Understanding of substance use disorders, recovery principles and mental health disorders.
- Ability to establish professional relationships and maintain boundaries.
- Strong communication and documentation skills.
- Ability to manage crisis situations calmly and effectively.
- Ability to work independently and as part of a multidisciplinary team.
- Basic computer proficiency and the ability to follow policies and procedures.
Physical Requirements
- Ability to stand, walk, bend, lift, and move throughout the facility.
- Ability to lift up to 25 pounds.
- Ability to safely operate a motor vehicle.
- Ability to respond to emergencies and assist residents as needed.
Pay: Up to $20.00 per hour
Benefits:
- Employee assistance program
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Safety equipment provided
Work Location: In person
