OVERVIEW:
The key role of Admissions Coordinators is to engage and on-board new students. The Admissions Coordinator is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student's decision to attend a Southeastern College program. As the student's first contact, Admissions Coordinators also play a critical role in ensuring the new student's successful transition and integration into their respective programs.
BUSINESS CONTRIBUTION:
Admissions Coordinators are responsible for acquiring and enrolling qualified candidates for their campus. Admissions Coordinators accomplish this through:
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Attracting, engaging, and vetting prospective students
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Maintaining a pipeline of candidates
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Enrolling and starting qualified students
Education, Experience, and Training: At Southeastern College, Admissions Coordinators work with prospective students to understand the value of higher education and the doors that a degree can open. They also work to ensure smooth enrollment and successful transition into Southeastern College. Thus, it is critical that Admissions Coordinators have at least a bachelor's degree.
ESSENTIAL FUNCTIONS:
Pursuing Inquiries and Enrolling Candidates:
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Review inquiries/leads provided by the Director of Admissions
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Make outbound calls to prospective candidates
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Conduct basic phone screening interview to:
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Assess interest and get prospect to come in for interview
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Set appointments for in-person interviews for likely prospects
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Conduct in-person interviews (phone interviews for e-campus)
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Administer student self-assessment
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Conduct CQQ - structured interview:
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Determine readiness
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Identify barriers
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Identify resources and support
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Provide overview of Southeastern College and available programs
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Discuss specific program options
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Arrange for admissions test (general and any specific program assessments) and review results
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Initiate student enrollment
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Ensure student meets with Bursar to pay application and registration fees
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Arrange financial aid overview with Financial Aid Department
Following-up with Candidates:
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Follow-up with candidate prospects on: general questions, enrollment, financial aid documentation, registration, orientation, and class
- Perform administrative functions including development of the students' permanent records, completing and/or assisting students in completing required forms, and helping students in obtaining transcripts, records, etc.
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Ensure file is complete when transitioning to Financial Aid and Academics departments
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Ensure readiness for orientation
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Coordinate with Financial Aid Administrators
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Participate in orientation
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Greet students for class starts
Managing Activity and Business Planning:
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Learn curriculum and new program offerings
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Know career potential for each program and job market
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Develop weekly business plan for activity
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Keep notes/logs in C2K Campus View
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Maintain pipeline of prospects
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Meet student start objectives
PHYSICAL DEMANDS:
The physical demands are those required in a professional office setting: sitting, communicating with coworkers, and getting to and from appropriate appointments.
Admissions Coordinators do spend a great deal of time making outbound phone calls, receiving inbound calls, talking on the phone with prospects, and entering data on their computers. On a given day, anywhere from 30 to 80 percent of an Admissions Coordinator time may be spent on the phone.
WORK ENVIRONMENT:
Professional office setting: moderate noise levels and controlled indoor climate.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
LOCATION:
This position is an onsite position located at your campus unless otherwise determined by the Chancellor and/or designee. Any changes must be reviewed by the Campus President/Vice President and all final approvals must come from the Chancellor and/or designee.
