Housing First Community Coalition building Towne Twin Village
Care Coordinator Job Description (Non-Exempt)
Care coordinator is a well-rounded case manager who will be working with formerly unhoused seniors at a single site Housing First community. The care coordinator at Towne Twin Village will be a member of a multidisciplinary team that works together to aid residents in achieving their maximum potential. The role of the care coordinator is to work with residents in varying capacities to help them meet goals set by themselves, and to be part of a larger team that uses a Housing First model. Care coordinators must adhere to the Housing First philosophy including but not limited to; harm reduction practices, client led case management, client set goals, motivational interviewing, trauma informed care, and life skills practice.
Care coordinators will closely work with property managers, healthcare staff, administrators, and sometimes outside agencies to create the best experience for residents of Town Twin Village. The main role of the care coordinator is to facilitate resident success based on the goals that they set for themselves. A successful social worker in this role understands that this position reaches outside of the bounds of typical case management and embraces that there is no one size fits all approach that works. Tasks can range from standard charting and SOAP notes, working on cooking skills, or gardening together, so flexibility and an open mind are essential to this role.
Essential Job Functions
❖ Exhibit and model Housing First principles and embrace Towne Twin Village’s unique case management style.
❖ Build rapport and long-lasting relationships with residents
❖ Perform assessments upon intake as well as periodic evaluations throughout the year and chart/document findings appropriately and in a timely manner in HMIS and Yardi
❖ Work with the residents to complete an Individual Success Plan (ISP) that is tailored to their goals and interests in a dignified manner.
❖ Maintain a caseload of 20-22 residents depending on their level of need and meet with each on a regular basis.
❖ Use evidence-based practices such as Motivational Interviewing, Trauma Informed Care, and Harm Reduction.
❖ Walking residents through the leasing process and facilitating their orientation/move in process as needed
❖ Take an active role in community building in many aspects including resident programming.
❖ Work with residents as much as possible to help them achieve their maximum potential including but not limited to:
➢ Life skills teaching and practice
➢ Medication management
➢ Mental health referrals
➢ Appointment scheduling
➢ Interpersonal help
➢ Substance use safety/ abstention
➢ Employment skills
➢ Connection with family
Regular and reliable in-person attendance is an essential job function.
Job Requirements
● Good Interpersonal and written communication skills.
● Knowledge of social work theories and Code of Ethics.
● Open attitude to adopting a new case management approach.
Knowledge, Skills, and Abilities
● LMSW preferred
● Bilingual (Spanish-speaking) preferred
● At least two years of experience in case management preferred
● Experience with housing and homelessness
● Experience working with aging population preferred
● Experience working with mental health preferred
● Knowledge of principles and practices of organization and management, particularly nonprofit organizations.
● Skill in using a personal computer and associated software programs.
● Ability to accurately collect and enter data.
● Ability to communicate clearly and effectively.
● Ability to perform responsible programs and office administration duties.
● Ability to conduct assessments, intake, evaluation, implementation of care plan, and service planning.
● Ability to understand the organization and operations of the Towne Twin Village and of partner agencies as necessary to assume assigned responsibilities.
● Ability to work independently in the absence of supervision.
Nothing in the job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, for any reason.
Housing First Community Coalition is an equal opportunity employer and affords equal opportunity to all applicants for positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
