FedEx Manager BC (Business Contact)
Location: FedEx Ground Terminal – 8988 Belvoir View Pl, Lorton, VA 22079
Position Overview
We are seeking an experienced FedEx Ground Operations Manager to oversee and manage the day-to-day operations of package delivery services for a FedEx Ground contractor. The ideal candidate will maintain a strong on-site presence at the terminal, ensure operational excellence, and build positive working relationships with FedEx personnel and delivery teams.
Key Responsibilities
· Manage daily package delivery operations and ensure service commitments are met.
· Utilize FedEx DRO (Dynamic Route Optimization) to:
o Create and manage work areas.
o Assign routes, drivers, and vehicles.
o Balance route volumes and optimize stop counts.
· Create and assign routes each evening for next-day operations.
· Coordinate and manage daily pickup assignments.
· Optimize routes while maintaining required stop-per-route thresholds.
· Attend and actively participate in daily operational meetings with terminal management.
· Provide guidance to drivers using in-depth knowledge of FedEx route codes and procedures.
· Ensure compliance with FedEx service-level requirements and performance standards.
· Perform sweeps and provide operational support as needed.
· Maintain detailed records for company vehicle maintenance, inspections, registration compliance, cleanliness, and service scheduling.
· Manage driver schedules and staffing requirements.
· Recruit, onboard, and train new drivers.
· Certification as a trainer or experience conducting driver training is preferred.
Qualifications
· Hands-on experience with FedEx DRO and route management.
· Minimum 3 years of experience in BC (Business Contact) or FedEx Ground operations management.
· Strong leadership, communication, and organizational skills.
· Ability to manage multiple priorities in a fast-paced environment.
· Thorough understanding of FedEx Ground operational procedures and service expectations.
· Certified Trainer qualification is preferred.
Work Schedule
· Full-time position.
· Schedule requires flexibility, including availability outside standard business hours, to support operational needs and provide coverage as required.
Compensation & Benefits
Pay: $200 – $250 per day
Benefits:
· Paid Time Off (PTO)
Work Location
In Person – FedEx Ground Terminal, Lorton, VA.
Pay: $200.00 - $250.00 per hour
Benefits:
Application Question(s):
- Are you 21 years of age or above?
- Do you have 1 year of job-related BC experience in the last 3 years or 3 years of job-related BC experience in the last 10 years? If yes, please list those down.
- Have you worked with FedEx in Business Contact(BC) position? if yes, please mention your FedEx Id and number of years that you have worked in that role.
Work Location: In person
