Job Summary
We are seeking an energetic and customer-focused Front Desk Sales Associate to join our team. In this role, you will be the welcoming face of our wellness center, providing exceptional service to customers while driving membership sales through knowledge and friendly engagement. Your enthusiasm and proactive approach will help create a positive recovery experience, encourage wellness goals, and promote our latest offerings. This paid position offers an exciting opportunity to develop your sales and customer service skills while helping to grow a family-owned business in an emerging industry.
Responsibilities
- Greet customers warmly upon arrival and maintain a friendly, professional demeanor throughout their visit
- Assist customers with inquiries about the recovery modalities that we offer and be able to walk them through a contrast therapy session
- Operate the POS system, handle sales transactions accurately, and have knowledge of the various memberships and services that we offer
- Maintain the appearance of the business to ensure that it promotes a welcoming environment
- Provide excellent phone etiquette when answering inquiries or scheduling appointments, ensuring clear communication at all times
- Promote new offers actively to enhance customer engagement and sales outcomes
Experience
- Prior experience in the wellness industry and familiarity with recovery modalities (sauna, cold plunge, red light therapy, etc.) is preferred but not required
- Ability to learn our POS system and scheduling software is necessary
- Strong communication skills coupled with excellent phone etiquette to foster positive customer relationships
Join us as a Front Desk Sales Associate where your enthusiasm fuels customer satisfaction and sales growth. Bring your passion for wellness, your knack for communication, and your dedication to delivering outstanding service—your next exciting career chapter starts here!
Pay: $17.00 - $20.00 per hour
Benefits:
Work Location: In person