The Customer Service Trainee brings accessible wireless solutions to our clients who are overpaying, proving that better doesn't have to mean more expensive. Your sales ambition will drive you to the top, and your commission reminds you why showing up early was worth it.
As a Customer Service Trainee, you are entering a sales arena where the competition is fierce, and the rewards are real. After our training, the Customer Service Trainee walks through the basics of the wireless world and helps clients secure accessible data plans. This entry-level role is built for competitors who love sales targets and hate losing out to a teammate.
Role Responsibilities of the Customer Service Trainee
- Support sales outreach in person, helping introduce affordable mobile solutions while building foundational account management and sales skills.
- Present value-focused wireless plan options to clients, highlighting cost savings and flexibility during sales conversations.
- Evaluate current phone and data usage to recommend more efficient, budget-friendly alternatives that strengthen overall sales outcomes.
- Manage the full enrollment process by collecting accurate details and completing account setup tied directly to successful sales.
- Follow up with new accounts to confirm activation, answer questions, and reinforce satisfaction after each sales interaction.
- Contribute to team success by reviewing outreach results, adjusting approach, and maintaining consistent sales activity across assigned territories.
Qualities of a Customer Service Trainee
- Competitive by nature, with a not-so quiet drive to be at the top of the board.
- Resilient and keeps showing up ready to go, even when the day throws curveballs.
- Naturally quick-witted, able to keep conversations engaging and moving forward.
- Keeps interactions sharp and engaging without trying too hard to impress.
- No prior experience required.
You snooze, you lose. Apply today.
Pay: $54,000.00 - $68,000.00 per year
Work Location: In person
