About Us
We are a growing property management company overseeing multifamily communities throughout Chicago's North Shore and surrounding suburbs. We are seeking a highly organized, detail-oriented, and customer-focused Assistant Property Manager to support the management of a diverse residential portfolio.
This is an excellent opportunity for someone looking to grow their career in property management while gaining exposure to operations, resident relations, leasing, financial administration, and vendor coordination across multiple communities.
About the Role
Unlike a traditional onsite Assistant Property Manager position, this role supports a portfolio of multifamily properties across multiple locations. The Assistant Property Manager works closely with Property Managers, maintenance teams, residents, vendors, and ownership groups to ensure smooth day-to-day operations.
The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and can effectively manage multiple priorities while delivering exceptional customer service.
ResponsibilitiesAdministrative & Financial Support
- Assist with rent collection and delinquency follow-up.
- Prepare and distribute notices as required.
- Process invoices and maintain vendor records.
- Assist with budget tracking and reporting.
- Support property managers with owner reports and operational updates.
- Maintain organized digital and physical property files.
- Cover for Property Managers when needed, either on site or remote.
Resident Relations
- Respond to resident inquiries, concerns, and maintenance requests via phone, email, and in person.
- Assist with move-ins, move-outs, lease renewals, and resident communications.
- Coordinate resident notices and community communications.
- Track renter's insurance compliance.
- Support resident retention initiatives and community events.
- Deliver outstanding customer service while maintaining positive resident relationships.
Leasing & Occupancy
- Respond to prospective resident inquiries.
- Schedule and conduct property tours as needed.
- Assist with processing rental applications and lease preparation.
- Track occupancy, renewals, and upcoming vacancies.
- Assist with marketing available units and maintaining online listings.
Property Operations
- Assist with property inspections and follow up on maintenance issues.
- Coordinate work orders and monitor completion timelines.
- Work with vendors and contractors to schedule services.
- Ensure vacant units are prepared for new residents.
- Maintain accurate records and documentation within the property management software.
QualificationsRequired
- 1–3 years of property management, leasing, customer service, or administrative experience.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to multitask and prioritize effectively.
- Proficiency in Google Workspace.
- Valid driver's license and reliable transportation.
Preferred
- Multifamily property management experience.
- Experience with AppFolio or other property management software.
- Illinois Leasing Agent License (or willingness to obtain) or Illinois Broker's License
- Some knowledge of Fair Housing laws and leasing practices.
What We're Looking For
The successful candidate will be:
- Detail-oriented and highly organized.
- Professional and customer-service-driven.
- Comfortable working across multiple properties and teams.
- Proactive, resourceful, and solution-oriented.
- Able to manage multiple deadlines and competing priorities.
- Interested in building a long-term career in property management.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Paid time off and holidays
- Mileage reimbursement for property travel
- Professional development and training opportunities
- Career advancement opportunities within a growing company
Why Join Us?
This position offers exposure to all aspects of multifamily property management across a diverse portfolio. You'll work alongside experienced industry professionals, gain valuable operational and financial experience, and have a clear path for career growth into a Property Manager role.
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- apartment property management: 1 year (Required)
Ability to Commute:
- Wheeling, IL 60090 (Required)
Work Location: In person
