Description:
About CLS Health
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
We are looking for a professional and courteous Patient Service Representative I to join our team. As the first point of contact for our patients, you will be responsible for providing excellent customer service, coordinating financial responsibilities, and ensuring that our patients have a positive experience when they visit our facility.
Responsibilities:
-
Greet patients and visitors in a friendly and welcoming manner
-
Verify patient information, including insurance coverage and personal information
-
Collect co-pays and other fees from patients at the time of service
-
Ensure the referrals are in the patient's chart before the patient comes in
-
Maintain patient records and ensure that they are accurate and up to date
-
Count cash box and complete cash reconciliation forms. Once close is completed, sign off on EBO report and cash reconciliation
-
Handle patient complaints and resolve issues in a professional manner
-
Perform other administrative tasks as needed
Benefits:
-
401(k)
-
401(k) matching
-
Dental Insurance
-
Disability insurance
-
Health insurance
-
Life insurance
-
Paid time off
-
Vision insurance
Requirements:
- High school diploma or equivalent
-
Experience in a medical office or customer service environment required
-
Excellent communication and interpersonal skills
-
Ability to multitask and prioritize effectively
-
Strong attention to detail and accuracy
-
Proficiency in Microsoft Office and other computer applications
-
Knowledge of medical terminology and insurance billing preferred
