Power Retail Success as a Part-Time Meta Merchandising and Support Representative!
Position Territory: Boise, ID
The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives.
This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.
Schedule and Key Responsibilities:
-
20-24 hours per week; Tuesdays and Fridays required in-store at assigned retail locations. Mondays, Wednesdays and Thursdays; work remotely as Support Representative.
-
Execute merchandising and display maintenance for Meta products.
-
Ensure displays are functional, powered, priced and compliant
-
Install, troubleshoot, and maintain displays
-
Validate inventory and maintain presentation standards
-
Conduct store visits including audits and signage updates
-
Build relationships with retail teams
-
Complete reporting and photo submissions
-
Provide remote troubleshooting support
-
Respond to inquiries via phone and email
-
Own issue resolution and documentation
-
Perform quality control audits
-
Support surveys, instructions, and materials planning
-
Monitor parts and communicate trends
-
Merchandising projects start at $18.00 per hour.
-
W2 employment includes bi-weekly pay schedule and direct deposit
-
Retirement savings - consider our 401(k)-retirement savings plan option with company match
-
Travel reimbursement - store-to-store drive time and mileage assistance
-
Company provided laptop and monthly internet phone stipend
-
Training - paid training is provided to prepare you for program success
-
Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!
-
Electronics Merchandising Specialist experience or equivalent
-
Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution
-
Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions
-
Excellent verbal and written communication skills
-
Proven time management and organization skills
-
Proficient in Microsoft Office
-
Willingness and ability to work in field and remotely
-
Travel as needed by vehicle
- Use a computer, phone and other standard office equipment
-
Mobile and able to sit/stand for 8 (eight) hours
-
Able to lift up to 30 lbs.
-
Basic understanding and ability to use power and hand-held tools
We are an equal employment opportunity employer.
#METAAPP
