Receptionist/Clerk-Middle School

Whitfield County Schools -
Whitfield County, GA

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Job Details

Qualifications

High school diploma or GED

Full Job Description

Clerk

DEPARTMENT: Various FLSA STATUS: Non-Exempt

REPORTS TO: Various CONTRACT TERMS:

SALARY SCHEDULE: System-wide APPROVED (HR):

PAY GRADE: REVISED (HR):

SUMMARY: Performs clerical work of a routine and varied nature with moderate but proficient typing,
and computer skills e.g., reports, business correspondence, forms and other matters; may file records and/or
reports; sorts and distributes mail, answers telephone; and performs other clerical duties.

SUPERVISORY RESPONSIBILITIES: None.

QUALIFICATIONS:
The incumbent must be able to satisfactorily perform each essential function of the position. When
appropriate, reasonable accommodations will be provided to afford persons with disabilities an opportunity
to perform the essential functions of the position. The incumbent must demonstrate prompt and regular
work attendance. Absences must be authorized by the incumbent's supervisor in accordance with school
system procedures.

PERFORMANCE FUNCTIONS ESTIMATED
FREQUENCY

ESSENTIAL FUNCTIONS (Other Professional Duties May Be Assigned)
Performs routine clerical assignments in accordance with established procedures and 35%
specific instructions provided by supervisor
Proofreads and enters data from various sources 10%
Performs basic mathematical calculations 10%
Operates all office machines and duplication equipment 15%
Answers telephones, transfers calls to appropriate persons; records and delivers 15%
messages; sorts and delivers mail
Maintains various reports, records, accounts, and/or files related to the operation of the 15%
work unit
SECONDARY FUNCTIONS (Other Professional Duties May Be Assigned)

KNOWLEDGE, SKILLS & ABILITIES:
May require:

Knowledge of current office best practices and procedures; use of office machines, computers and
equipment; proper and business English, spelling, grammar, and punctuation; methods and techniques used
in recordkeeping; principles and practices of supervision, organizational and department functions; and
WCSS guidelines and policies used in providing information

Skills in effective oral, written and interpersonal communication; taking and transcribing dictation and a
variety of materials that may include statements and minutes; composition, setting up and typing a variety
of correspondence, reports and other materials; processing information; and filing systems

Ability to perform a variety of secretarial assignments; meet and interact with various governmental
officials, students, parents, personnel and other visitors; handle routine tasks; operate and photocopier; use
basic computer applications; comprehend the work flow and interaction with other departments; prioritize
assignments; and manage multiple tasks simultaneously

EDUCATION AND/OR EXPERIENCE:
High school diploma or GED equivalent required.
No previous experience required.

CERTIFICATES, LICENSES, PERMITS: None.

PERFORMANCE FACTORS:

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force
frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required
only occasionally and all other sedentary criteria are met.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the
whole hand or arm as in handling.
Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which one
must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
Hearing: Ability to receive detailed information through oral communication, and to make fine
discrimination in sounds, such as when making fine adjustments on machined parts with or without
correction.
Repetitive Motions: Substantial movements (motions) of the wrists, hands, and/or fingers.
Interaction with Others: Ability to maintain, on a regular and consistent basis, relationships that are not
characterized by high levels of hostility, social withdrawal or failure to communicate. Ability to be flexible
relative to daily routines. Ability to demonstrate sensitivity to the differences among diverse populations.
Concentration: Ability to maintain workflow and thought processes in the presence of frequent
distractions. Ability to ignore irrelevant sights or sounds and intrusive thoughts or stimuli. Ability to
manage multiple tasks simultaneously with only few or no errors.
Stressful Circumstances: Ability to produce quality work when short or unexpected deadlines are
presented. Ability to adjust work processes without incident when new and unexpected directions are
given relative to a project that may be in process. Ability to maintain composure and not compound a
situation when interacting with persons who may be angry, demanding or otherwise less than polite.
Independent Judgment: Ability to complete work tasks without being given precise directions relative to
work steps or the final project.
Organizational Skills: Ability to establish priorities; simultaneously manage multiple tasks; and deliver a
quality work product by a designated deadline.
Decision Making: Ability to make appropriate business decisions.
Attention to Detail: Ability to recognize errors or layout features that detract from the physical
attractiveness or accuracy of a work product.
Public Contact: Ability to communicate professionally and effectively, both verbally and in writing, with
superiors, colleagues, and other individuals within and external to the school system. Ability to
demonstrate professionalism while interacting with others and to maintain constructive working
relationships.
Attendance and Dependability: Ability to be depended on to report to work at the scheduled time and to
seldom be absent from work. Ability to complete work in a timely, accurate manner and to be
conscientious about work performance.

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