Job Summary
Cress Creek Country Club is seeking an energetic, organized, and personable Part-Time Receptionist to join our team during evenings and weekends.
As one of the first people our members and guests see when they enter the Club, this position plays an important role in creating a warm and welcoming experience. The ideal candidate genuinely enjoys interacting with people, has a natural hospitality mindset, and can balance excellent member service with day-to-day administrative responsibilities.
This position is perfect for someone friendly, dependable, organized, and comfortable being the go-to person at the front desk while helping keep Club operations running smoothly.
Responsibilities
- Warmly greet members and guests and create a positive first impression upon arrival
- Answer and manage incoming phone calls, respond to general inquiries, take messages, and direct calls to the appropriate department
- Assist members with questions regarding Club hours, dining, events, activities, and general Club information
- Assist with dining reservations and member requests
- Welcome and direct guests attending private events, meetings, and Club functions
- Maintain calendars and assist with scheduling as needed
- Perform accurate data entry and maintain spreadsheets and Club records
- Assist with general administrative duties including filing, photocopying, scanning, proofreading, printing, and preparing materials
- Receive, organize, and distribute incoming mail, correspondence, deliveries, and packages
- Communicate member requests and important information to the appropriate Club departments
- Provide administrative support to Club management and other departments as needed
- Maintain an organized, clean, and professional reception and lobby area
- Stay familiar with daily Club activities and upcoming events in order to accurately assist members and guests
- Maintain member and Club information with professionalism and discretion
Skills
- Friendly, outgoing, and genuinely enjoys interacting with people
- Professional appearance and demeanor
- Strong customer service skills with a welcoming and helpful attitude
- Excellent verbal and written communication skills
- Professional phone etiquette and comfort handling multiple incoming calls
- Strong organizational skills and attention to detail
- Ability to multitask and manage time effectively in a busy environment
- Dependable, punctual, and comfortable working independently
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Strong general computer skills with the ability to learn new software and Club systems
- Previous receptionist, front desk, administrative, hospitality, hotel, restaurant, or customer service experience preferred
- Private club experience is a plus, but not required
Schedule
This is a part-time position primarily covering evenings and weekends.
Candidates should have regular availability for weekday evenings and Saturday and Sunday shifts. Occasional holiday and special event availability may also be required.
Hours may vary depending on Club activities and the time of year.
Join us in creating a welcoming environment where professionalism meets enthusiasm! This role is perfect for motivated individuals eager to grow their office management expertise while delivering outstanding support to our team.
About Cress Creek Country Club
Cress Creek Country Club is a private country club in Naperville focused on creating an exceptional and welcoming experience for our members and their guests. Our team works together across departments to provide personalized service in a friendly, professional environment.
If you are personable, dependable, organized, and enjoy being the person everyone can count on for a warm welcome and a little help, we'd love to meet you.
Pay: From $18.00 per hour
Benefits:
Work Location: In person
