JOB
This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged To Apply.
Effective July 1, 2026 the wage for this position increased by 3%.
The wage listed in this job posting reflects the increase.
Welcome to the Department of Health.
We’d be delighted to have you join our team.
If you envision yourself in this role and are ready to start an exciting career with us, apply today.
This Position Is Open To Alaskan Residents Only.Please check out the residency definition
to determine if you qualify.
We invite you to watch our "Welcome to DPA" video here:https://vimeo.com/1023052645?share=copy
What you will be doing:
In this position, you will be part of the statewide Public Assistance Eligibility Team. Together, we will help Alaskan families, elders, and those in need reach higher levels of independence and self-sufficiency. Eligibility Technicians assist the public by connecting them to a variety of public assistance programs and services our agency provides.
Our organization, mission, and culture:
The Division of Public Assistance is committed to promoting self-sufficiency and providing basic living expenses to Alaskans in need. At the Division of Public Assistance, we work for the common good of, and earn the respect of, the clients, families, and communities we serve.
We honor cultural, geographic, and economic diversity and seek community involvement in our decisions and service delivery.
The benefits of joining our team:
The Division of Public Assistance is devoted to developing and sustaining a quality workforce by providing staff training and encouraging career advancement within the agency. You will have the opportunity to develop skills and build knowledge and competencies to assist you in your future career goals. We believe in your career growth and advancement opportunites.
We provide a competitive benefit package, flexible work schedules, and job stability.
The working environment you can expect:
These positions are located in Juneau, Alaska
The workplace is in our Juneau office, located at 1002 Glacier Hwy, Suite 200, Juneau, AK.
The Juneau office, conveniently located in the Heart of the Valley, has shopping centers, athletic facilities, walking trails, and access to public transportation options. The work environment is supportive, friendly, and always looking to help individuals grow in their professional careers. This position joins a statewide eligibility workflow team in local Public Assistance offices across the state.
Who we are looking for:
The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:
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Eligibility Determinations: Knowledge of federal and/or state government or public assistance benefit regulations, policies, and procedures required to evaluate financial, personal, medical, and household information to determine program eligibility, authorize benefits, and maintain case records within mandatory timeframes.
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Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
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Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
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Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
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Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
To view the general description and example of duties for this job class, please go to the following link and search for Eligibility Technician 2: https://www.governmentjobs.com/careers/Alaska/classspecs EXAMPLE OF DUTIES One year of entry level experience as an Eligibility Technician 1 with the State of Alaska;
OR
One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
Substitution:
Post-secondary education in such fields as sociology, social work, psychology, counseling, human services, vocational rehabilitation, developmental disabilities, behavioral sciences, business, public administration, or accounting may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month). SUPPLEMENTAL INFORMATION
For specific information in reference to the position, feel free to contact the hiring manager at: Caleb Budd / Administrative Officer 1
[email protected]