DHR Health - US:TX:Edinburg - Days
Summary:
Under the direction/supervision of a registered nurse, this position performs a variety of clerical and receptionist duties for an assigned nursing unit. Assists in the transcribing and processing of physicians orders, maintains patient charts in an accurate manner and maintains adequate unit supplies.
POSITION EDUCATION/ QUALIFICATIONS :
- High School graduate or G.E.D. certificate preferred.
- One ( 1 ) year continuous experience.
- Good written and verbal communication skills required.
- Ability to read, write and speak English required
- Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians
- Prefer hospital experience
- Willingness to be crossed trained to other areas.
Responsibilities:
- Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices
- Performs clerical duties as assigned by the nurse or physician
- Maintains chart records and other files.
- Answers phones and routes calls to the appropriate parties
- Uses resources in an efficient and cost effective manner.
- Maintains and promotes a team spirit through active cooperation and collaboration
- Assures that patient equipment and supplies are available and are in operating condition.
- Orders and stocks the necessary equipment for the unit
- Maintains knowledge of and conforms to Hospital policy/procedures.
- Assists department manger with various clerical duties as directed
Other information:
JOB KNOWLEDGE/EXPERIENCE :
- Knowledge of medical terminology is preferred.
- Must have proficient organizational skills and computer skills. Strong interpersonal skills, knowledge of proper telephone etiquette, and strong typing skills are highly desired.
LINES OF REPSONSIBILITES :
(Chain-of-command)
1. Charge Nurse 2. Director
CUSTOMER SERVICE:
Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.
AGE SPECIFIC :
Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.
