Mobile Check Deposit Specialist

Job Details

Conduct any necessary research and complete an accurate mobile check deposit review
Investigate potential risk/fraudulent activity
Place holds to reduce the exposure of risk to the bank and ensure holds are compliant
Accurate completion of hold release requests
Complete MCD daily report reviews
Initiate internal account closings/reversals
Initiate Verafin cases
Professionally communicate via phone, email and/or letters with other bank employees, financial institutions, account holders, and/or makers
Complete large volumes of work accurately and in a timely manner, while ensuring compliance with policies, procedures, and assigned approval limits
Make decisions on routine issues in accordance with MCD guidelines and assigned approval limits
Provide branch and contact center assistance with minimal assistance
Regular and predictable attendance and punctuality
Other duties as assigned

Position level will be dependent upon internal and external experience

Physical Requirements:

Must be able to remain in a sitting stationary position for extended periods of time
Constantly operate a computer and other office machinery
Ability to lift up to 25 pounds

FNBT is an equal opportunity employer.

Requirements:

At least 18 years of age
High school diploma or equivalent
Working knowledge of Microsoft Office and general office equipment
Able to communicate in a professional manner verbally and in writing
Able to work independently to meet deadlines but remain flexible
Well-organized, with sharp attention to detail
Ability to maintain productivity, focus, and meet strict deadlines amid frequent interruptions
Strong customer service skills (both internal and external customers)
Must successfully pass background investigation according to company policy
Must be able to get along with co-workers and work effectively in a team environment