Maintains the physical condition of the hotel according to established company and brand standards.
Our staff prides itself on providing outstanding hospitality to our guests, and our Maintenance team is a significant part of this.
Essential Duties and Responsibilities
The following essential duties may be carried out with or without reasonable accommodation:
-
Performs general guest room, public area, pool, and external property maintenance.
-
Inspects functionality of safety systems (e.g., fire alarms).
-
Checks guest rooms for maintenance issues and performs any needed repairs.
- Completes hotel room and building repairs such as replacing ceiling tiles, filters, light bulbs, patching vinyl and painting, minor electrical and plumbing maintenance.
- Responds in a timely, courteous manner to guest questions, complaints, or requests.
-
Properly maintains tools, workspaces, and equipment and ensures all utilized maintenance areas are clean, organized, and safe. Ensures assigned maintenance equipment is accounted for.
- Completes preventive maintenance checklists and other maintenance records.
-
Performs seasonal property maintenance such as snow removal.
-
Collaborates with co-workers on various work projects.
-
Assists management with utility shut-off during emergencies or scheduled maintenance.
-
Adheres to all regulatory and safety standards while completing work.
-
Follows all policies and procedures.
-
Performs other duties as assigned.
Property-Specific Essential Duties
-
Mows lawn and performs general landscaping.
Other Duties and Responsibilities Performed Occasionally
-
May perform deep cleaning tasks such as carpet shampooing and stain removal.
-
May be required to travel to other properties when work projects dictate.
Knowledge, Skills, and Abilities
- General experience with basic maintenance tools.
- Ability to operate power and hand tools.
-
Ability to learn sheet rock repair and replacement.
-
Ability to learn general principles of HVAC, plumbing, electrical, and mechanical systems.
-
Ability to learn, safe operation of commercial pools and spas.
-
Knowledge of basic repair methods and the appropriate materials used.
-
Knowledge of common safety practices and standards.
-
Ability to lift up to 50 lbs.
- Ability to push or pull up to 100 lbs., such as furniture or chemical storage.
-
Ability to push, pull, bend, kneel, stoop, twist, and reach upward.
- Ability to climb, such as ladders.
- Fine motor skills, such as using screwdrivers and pliers.
-
Ability to descend into confined spaces, such as crawlspace or walls.
-
Ability to remain standing for extended periods of time.
-
Ability to verbally communicate effectively with guests and coworkers; ability to deescalate stressful situations as needed.
-
Ability to problem solve.
- Ability to work a flexible schedule, including weekends, evenings, and holidays.
- Able to perform a wide variety of tasks during busy/stressful times.
-
General knowledge of chemical safety, bloodborne pathogen safety.
-
Ability to collaborate across departments.
-
Ability to prioritize competing demands.
-
Must be age 18 or over.
- High school diploma or equivalent preferred.
-
One year of maintenance experience preferred, on-the-job training provided.
License or Certification Required
-
HVAC, plumbing, or electrical certifications appreciated but not required.
-
Certified Pool Operator (CPO) certification appreciated but not required.
