Front of house managers oversee the interview and hiring processes for positions such as servers, hosts, and bussers. They also oversee, direct, and actively participate in the training of personnel in these positions.
Additionally, front of house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms.
Finally, the front of house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.
Duties & Responsibilities
- Manage the FOH employee scheduling for opening and closing processes.
- Deliver the professional greeting of clients and visitors, to the highest standards
- Ensure the team delivers exceptional front of house services.
- Implement dynamic operational working procedures, to support the delivery of service excellence
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
- Implement safe working practices to ensure safety of building occupiers and visitors
- Lead monthly management report meetings with the owner.
Requirements
- Proficient in English
- Ability to stand on your feet for several hours
- Ability to lift at least 50 lbs
- Experience working as a manager
Skills
- Communication
- Teamwork Oriented
- Maintains a Good Energy Level
- Thorough and Organized
- Professional
- Punctual
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- Paid time off
- Paid training
Physical Setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant experience: 2 years (Preferred)
- Restaurant management: 1 year (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
