Job description:
We are currently looking to hire a dedicated, results-oriented ASSISTANT PROPERTY MANAGER to join our team at our Class A apartment community in Sussex, WI. This full-time position requires someone with exceptional administrative and organizational skills, as well as someone who can professionally interact with prospects, residents, peers, and management. We would also like to have someone that is familiar or has experiencing with leasing apartments.
Administrative Duties
- Assist the Property Manager with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
- Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.
- Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures, and supplying general building information.
- Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.
- Provide support to Property Managers by producing, modifying, and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.
- Process correspondence for tenants, contractors, and other third parties for Property Management staff.
- Maintain and update insurance certificate files for all contractors performing work at the properties.
- Assist with the scheduling of contractor work and coordinate with tenants.
- Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.
- Maintain and update as necessary all tenant contact information, after-hour access.
- Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.
- Handle miscellaneous assignments as requested by management
- Maintained a highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts, and POs.
- Assist Property Manager as needed on special projects
- Assist with the coordination of rent/lease collections
Tenant Services
- Assist and administer lease agreements
- Dispatch tenant work orders; Maintain tenant work order e-mail
- Handle tenant, vendor, and prospective tenant walk-ins
- Assist with tenant and vendor related interface as needed
- Assist Property Manager with tenant relations as required
Experience/skillset should include:
- Knowledge of office and accounting procedures
- Exceptional computer skills - MS Office Suite
- 2-3 years of administrative experience in a commercial leasing office environment
- Familiarity with facilities operations
- Excellent customer service
- Strong ability to work independently; Ability to research and problem solve
- Demonstrated knowledge of phone and email procedures and etiquette
- Ability to prioritize and meet deadlines.
- Strong attention to detail
Why Join Sawall Development?At Sawall Development, we believe in investing in the people who help us grow. We offer steady work, opportunities to build your skills, and benefits designed to support you and your family.What We Offer
- Growth Opportunities – We continue to develop new properties and expand our portfolio, creating opportunities for team members to grow with the company.
- Strong Health Benefits – Medical, dental, and vision coverage available after 90 days, with Sawall Development covering 80% of premiums for employee, spouse, and family coverage.
- Two Medical Plan Options – More flexibility to choose the plan that works best for you and your family.
- Paid Time Off & Holidays – Time to rest, recharge, and take care of life outside of work.
- Flexible Spending Account – Use pre-tax dollars for eligible healthcare expenses, with a company match.
- Company-Paid Short-Term Disability – Income protection if you are temporarily unable to work due to a qualifying illness, injury, surgery, or medical condition.
- 401(k) with Company Match – Employee contributions begin after 90 days. Company match begins after 1 year.
Compensation: Salary commensurate with experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
Education:
Experience:
- Management & Leasing: 1 year (Preferred)
Work Location: In person
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person