Front Desk Receptionist - Dog Grooming Salon
Location: 205 Sandy Ln Suite B Surfside Beach, SC 29575
Job Type: Full-Time / Part-Time
Surflume Pet Spa is looking for an experienced and friendly addition to our team at our modern, clean, and upscale dog grooming salon dedicated to providing a calm, luxury experience for pets and their owners. We are looking for a professional, detail-oriented Front Desk Receptionist who enjoys working in a fast-paced, animal-friendly environment and takes pride in excellent customer service.
Position Overview
The receptionist is the first point of contact for our clients and plays a key role in ensuring smooth daily operations. This role requires strong communication skills, comfort around dogs of all sizes, and the ability to multitask between customer service, administrative duties, and light animal handling assistance when needed.
Responsibilities
- Greet clients and check dogs in and out in a professional and friendly manner
- Answer phones, schedule appointments, and manage client communications
- Process payments and handle cash/credit transactions accurately
- Maintain clean, organized, and sanitary front desk and lobby areas
- Assist with whole salon cleaning duties and sanitation between dogs
- Assist with basic dog handling (leashing, moving dogs safely, calming support)
- Monitor pet safety in lobby and grooming intake areas
- Maintain accurate client records and data entry in scheduling/software systems
- File and organize paperwork and client documentation
- Provide general support to grooming staff as needed
- Follow safety protocols for all animals in the facility
Requirements
- Strong customer service and phone communication skills
- Basic knowledge of dog breeds and general pet behavior (or willingness to learn quickly)
- Comfortable handling dogs of all sizes and temperaments
- Ability to lift up to 50 lbs and/or manage dogs that may pull on leash
- Reliable, punctual, and professional demeanor
- Strong attention to detail and organizational skills
- Basic computer skills (data entry, scheduling systems, email, etc.)
- Ability to multitask in a busy, fast-paced environment
Preferred Qualifications
- Previous receptionist, veterinary, grooming, or pet care experience
- Experience with scheduling software or POS systems
- Calm and confident under pressure
Work Environment
- Clean, upscale, and pet-friendly salon environment
- Open by appointment Monday-Saturday (starting at 7:45 am)
- Fast-paced with frequent client interaction
- Team-oriented culture focused on safety and quality care
How to Apply
Contact us through indeed or our email [email protected]
Job Types: Full-time, Part-time
Pay: From $9.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Work Location: In person
