At AmericInn by Wyndham, we pride ourselves on creating memorable experiences for our guests. We’re on the lookout for friendly, enthusiastic Guest Service Agent's to join our team and help us deliver exceptional customer service.
Responsibilities:
- Reservations & Check-ins: Manage reservations, check guests in and out efficiently, and ensure all guest information is accurate.
- Guest Assistance: Address guest inquiries, concerns, and requests promptly and professionally, going the extra mile to ensure satisfaction.
- Maintain Information: Keep up-to-date knowledge of hotel services, local attractions, and amenities to assist guests effectively.
- Team Collaboration: Work closely with housekeeping, maintenance, and management to ensure a seamless guest experience.
Must-Haves:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a customer-first mindset.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Previous experience in hospitality or customer service is a plus, but we’re happy to train the right candidate!
Perks:
- Competitive pay
- Employee discounts
- A supportive team environment where your contributions are valued.
Hiring for 7am-3pm & 3-11 shift working every other weekend.
Job Type: Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Paid time off
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
