OVERVIEW: Supervise, train and develop delivery drivers, swing drivers, and delivery representatives, utilizing all training materials and tools provided by Suncoast Beverage Sales. Responsible for the daily operations of a delivery area as well achieving short-term and long-term department goals.
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Supervise and coordinate daily routes and assistance for delivery and use tools available to analyze staffing, routing, and schedules to identify gaps
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Support, train, and adhere to all company standards, guidelines, policies and procedures and utilize all training materials available in effectively developing and coaching delivery/merchandising personnel
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Assist in recruiting and retention efforts and improving department morale to reduce turnover
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Provide feedback as necessary regarding employee issues, morale, productivity, etc.
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Communicate to management all market issues including competitive activity
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Maintain package integrity and quality standards in the marketplace and ensure proper rotation of product in a timely manner.
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Complete all necessary administrative tasks including tracking and measuring reports, interviewing and hiring, counseling, appraisals, terminations, ride-withs, shadows, holiday staffing, vacation schedules, route sequencing, etc.
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Maintain and submit accurate payroll records in a timely manner, including status changes, personal days, vacation changes, attendance records, etc.
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Plan and conduct weekly team meetings for all team members
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Develop new training materials and training programs based on company needs
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Assist with the preparation and training of swing drivers for CDL licensing
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Address and resolve any customer related concerns
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Familiarity with labor laws and ensure compliance with all DOT, OSHA and State Beverage laws
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Develop operating budgets and analyze and control expenditures of department to conform to budgetary requirements
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Any other tasks as requested by management
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Physical ability to complete all job tasks-repetitive lifting, bending, pulling and pushing, the ability to lift to 40 lbs. continuously, overhead
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Willingness to work until the entire job is completed, including working in adverse weather conditions, weekends and holidays as dictated
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Complete all required training and continuing education for position
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Strong managerial, communication, customer service and leadership skills
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Understanding of and competent in computer technology necessary for the position
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Self-motivated with a strong work ethic
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Class A CDL License
- Ability to always present yourself in a professional manner
