*Job Overview* We are seeking a dedicated Bilingual Customer Service Associate to join our team. The ideal candidate will be fluent in both Spanish and English, with a passion for providing exceptional customer service. *Responsibilities* - Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services - Handle questions with a professional attitude toward customers at all times - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Keep records of customer interactions, transactions, comments, and complaints *Experience* - Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Ability to multi-task, prioritize, and manage time effectively .
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Language:
- Spanish and English (Required)
Ability to Commute:
- Lafayette, IN 47904 (Required)
Ability to Relocate:
- Lafayette, IN 47904: Relocate before starting work (Required)
Work Location: In person
