About us
Alpha & Omega New Life Health Services is a small business in 2319 Maryland Avenue Baltimore MD 21218. We are professional, agile, and our goal is to Mental Health office.
Our work environment includes:
- Modern office setting
- Food provided
We are looking for a Front Desk Receptionist to join our team. The successful candidate will be responsible for greeting visitors, managing incoming calls, and providing administrative support. The ideal candidate should have excellent customer service skills, multitasking ability, and a professional attitude. The Front Desk Receptionist will also be responsible for maintaining office supplies and filing documents as needed.
RECEPTIONIST:
1. Answers telephone, screens calls and takes messages.
2. Greets and processes all clients or visitors entering the area.
3. Collects and receipts client payments.
4. Reconciles collections and processes to the appropriate office daily.
5. Maintains schedules for therapists and physicians and calls reminders of an appointment.
6. Processes all intake paperwork of the new client
7. Processes all transfers.
8. Handles emergencies calmly and professionally and routes calls to the crisis team.
9. Demonstrates basic word processing skills.
10. Keeps reception and waiting room neat.
11. Various clerical assistance to therapists and physicians.
12. Use of ICANOTES software.
Administrative Support Job Description:
1. Operates keyboard/computer or other peripheral equipment and enters data into a computer or onto disk for subsequent entry by performing the following duties:
a. Enters alphabetical, numeric, or symbolic data from source documents into the computer following the format displayed on the screen.
b. Compares data entered with source documents or re-enters data in verification format on screen to detect errors.
c. Deletes incorrectly entered data and re-enters correct data.
d. Compiles, sorts, and verifies the accuracy of data to be entered.
e. Keeps record of work completed.
EDUCATION/EXPERIENCE:
Graduation from a Business College or an accredited high school and at least three years of employment in related work. Experience with computers preferred. A thorough knowledge of business English, and use of ICANOTES, modern office practices, procedures, and equipment, as evidenced by a rating of education and experience.
Job Type: Full-time
Pay: From $15.00 per hour
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
