Job Summary:
The Customer Representative will use cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers.
Duties/Responsibilities:
· Greets customers as they enter the location.
· Accepts money in the form of cash and credit or debit cards for items purchased.
· Assists customers with questions.
· Ensures accurate transactions by balancing cash drawer at the beginning and end of shift, and sales at the end of shift.
· Ensures proper handling of cash and verification of Safe Drops.
· Identifies prices of products and services and verifies delivery bills with vendors with available equipment.
· Assists customers in locating various products, resolving complaints, or providing information.
· Offer bag for products.
· Maintain a tidy and organized work environment, particularly at the checkout area, to enhance customer experience and ensure operational efficiency.
· Follow all company safety policies, procedures, and guidelines, including, e.g., proper lifting techniques, ladder safety, and other store related safety programs.
· Performs other related duties as assigned.
Required Skills/Abilities:
· Excellent customer service skills.
· Good verbal communication skills.
· Ability to operate available equipment, such as cash registers, calculators, or scanners.
· Basic mathematical skills, as needed to make change.
· Completion of cashier training (e.g., in cash handling, POS systems, or customer service).
· Knowledgeable about All American Stores company’s products and services, and customer-related policies.
Education and Experience:
· High school diploma or equivalent preferred.
· Successful completion of on-the-job training.
Physical Requirements:
· Prolonged periods standing and working on cash register or related equipment.
· Must be able to lift up to 55 pounds at times.
· May need to work nights, weekends, and holidays on a rotating basis.
· Ability to perform repetitive movements over long periods of time.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- Flexible schedule
- Health insurance
Work Location: In person