Job Summary
We are seeking a motivated and reliable Team Lead to join the SunnyDayz, Inc team. In this role, you will support dispensary day-to-day operations by providing outstanding service, contributing to a positive/productive workplace culture, and maintaining compliance with company policies and local/state regulations in accordance with 935-CMR-500 or The Massachusetts Cannabis Control Commission's Adult Use of Marijuana regulations. The ideal candidate is adaptable, detail-oriented, and passionate about delivering a best-in-class experience while supporting operational goals, team success, and the continued growth of the organization.
Duties
- Lead daily retail sales floor operations and provide support to team members.
- Set up daily placemats to ensure all team members have assignments.
- Support cash handling activities, including register operations, and daily deposits.
- Lead daily Inventory operations and provide support to team members in coordination with leadership.
- Support label creation for all 3 party deliveries/transfers in addition to in-house production lines/product creation.
- Lead new hire and team training in coordination with leadership.
- Process customer potential returns/exchanges and in accordance with company policies.
- Perform reconciliation activities, including drawer balancing, financial, & inventory reconciliation.
- Collaborate with leadership to support training activities.
- Ensure inventory compliance with state METRC seed-to-sale tracking system and internal software/procedures.
- Support receiving, verifying, and processing both inbound/outbound cannabis transfers in coordination with leadership.
- Collaborate with retail, inventory, and leadership to ensure product availability as well as accuracy.
- Support daily & quarterly inventory audits to ensure compliance and support reconciliation.
- Support greeting customers upon entry into the dispensary and create a welcoming/friendly environment.
- Support verifying that all patrons/visitors have a valid government issued identification prior to allowing entry into the dispensary and at the point-of-sale station.
- Support providing exceptional customer service and guide patrons through their purchasing journey.
- Support processing transactions via the dispensary point-of-sale (POS) system (Treez).
- Support maintaining a clean facility including but not limited to the dispensary retail sales floor, vaults, and all back of house areas within the SunnyDayz facilities.
- Maintain in-depth knowledge of SunnyDayz inventory and new product offerings.
- Maintain a professional appearance in accordance with SunnyDayz Dress Code policy.
- Support opening/closing procedures.
- Adhere to all workplace safety standards and quality control requirements.
- Follow all standard operating procedures and compliance regulations in accordance with local/state regulations and 935-CMR-500 or The Massachusetts Cannabis Control Commission's Adult Use of Marijuana regulations.
Skills/Requirements
- Strong communication & interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail & regulatory compliance
- Teamwork, reliability, and professionalism
- Previous cannabis industry experience preferred, but not required
- Must be 21+ years of age and able to pass all background checks and meet all other requirements established by the Cannabis Control Commission (CCC) in accordance with the Adult Use of Marijuana regulations (935 CMR 500.000)
Benefits
- Vision & Dental
- PTO Paid Time Off
- Employee Discount
At-Will Employment
Employment with SunnyDayz, Inc. is strictly “at-will.” This means that either the Employee or the Company may terminate the employment relationship at any time, with or without cause, and with or without advance notice, subject only to applicable law.
Nothing contained in the Offer Letter, Employee Handbook, Company policy, oral statement, benefit plan, compensation program, or any other Company communication shall be construed to create a contract of employment, guarantee employment for any specific duration, or alter the at-will nature of employment.
No representative of the Company, other than the Chief Executive Officer in a written agreement signed by both the Employee and the Chief Executive Officer, has authority to enter into any agreement for employment for a specified term or to modify the at-will employment relationship.
Your compensation, duties, title, reporting structure, benefits, and other terms and conditions of employment may be modified by the Company at any time, with or without notice, consistent with applicable Massachusetts and federal law.
Equal Employment Opportunity Policy
SunnyDayz, Inc. is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination, harassment, and retaliation. The Company recruits, hires, trains, compensates, promotes, and administers all employment practices without regard to race, color, religious creed, national origin, ancestry, sex, gender identity or expression, sexual orientation, age, genetic information, disability, veteran status, military status, marital status, pregnancy or pregnancy-related conditions, or any other protected classification under applicable federal, Massachusetts, or local law.
SunnyDayz, Inc. is committed to fostering a professional, respectful, inclusive, and diverse workplace environment consistent with the values of the Company and the requirements of the Massachusetts Cannabis Control Commission and applicable employment laws.
The Company also provides reasonable accommodations to qualified individuals with disabilities and to employees with sincerely held religious beliefs, in accordance with applicable law.
Pay: $22.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
