We’re seeking a positive, personable customer service representative for a rewarding career opportunity! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started!
Compensation:
$45,000 - $55,000 yearly
Responsibilities:-
Keep track of customer accounts and make updates with new account information as necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Find patterns in customer complaints and bring them to the team for improvement
- Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
Qualifications:-
Display strong communication skills, active listening skills, and personal skills
- Experience working in a customer-oriented atmosphere
- Must have graduated high school, received a G.E.D. or equivalent
About Company
We are one of the top-producing State Farm Agencies in the state with big dreams and aspirations. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and has fun while we are doing it! If you are self-motivated, possess an enterprising spirit, and have a desire to win and achieve results, please consider joining our team.
About Our Agency:
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Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
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Our office is located in Suwanee.
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We have over 25 years of combined insurance experience in our office.
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Additional languages spoken: Spanish.
If you want a career, not a job, then we encourage you to apply.
