TCA Health, Inc. NFP
Job Description
Job Title: Dental Director
Department: Dental
Reports To: Chief Executive Officer
FLSA Status: Full Time Exempt
Salary: $170,000 - $185,000
About TCA
TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago’s leading Federally Qualified Healthcare Centers.
TCA VALUES
TCA C.A.R.E.S.
- Compassion: We are kind, considerate, and caring.
- Accountability: We take ownership for each person’s experiences.
- Respect: We treat each person with dignity.
- Excellence: We seek the highest level of performance in all we do.
- Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all
TCA Benefits
401K Retirement Savings Plan and up to a 4% match; Medical Insurance- employer pays 85% of single HMO rate. Dental and Vision Insurance- employer pays 100% of single HMO rate. Employer-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance. Employer- Paid Long Term Disability. Nine (9) paid holidays per year. Twenty-one (21) days of paid time off.
POSITION SUMMARY
The Dental Director is responsible to supervise dental providers, dental auxiliaries, and dental administrative staff; and to ensure that comprehensive, quality dental care is provided to adult and pediatric patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following);
DENTAL DIRECTOR:
- Developing goals and objectives for the dental team; hiring quality staff; supervising all personnel; performing staff reviews and performance evaluations; and motivating and evaluating staff;
- Analyzing dental practice’s needs; designing and implementing programs and procedures.
- Establishing, reviewing and maintaining dental standards with the aim of assuring the quality of dental care provided for the Health Center’s consumers.
- Provide timely reports and feedback to the Medical Director and CEO on dental clinic functioning.
- Designing, providing and/or overseeing all in-service and procedural training for dental staff.
- Establishing workflow, procedures, and operational improvements.
- Researching problems and recommending solutions
- Monitoring use of budget throughout the year and preparing and submitting the annual budget for the dental practice.
- Sourcing grant and funding opportunities; assisting in the preparation of funding applications; and coordinating the application process through conclusion.
DENTIST:
- Provide diagnostic and therapeutic dental services to all patients;
- Medical history is reviewed at every visit.
- All pathologic conditions are charted and reported to the patient.
- A written treatment plan developed with all options explained to the patient.
- An informed consent discussion is held with all patients prior to initiating any treatment.
- Patients are treated and removed from pain and infection.
- Referrals for specialists given to patients, if necessary.
- Enters and signs all treatment provided on the treatment form.
- Meets clinical standards of practice.
- Participates in the Quality Assurance Program at least bi-annually as one who is assessed.
- Refers all staff or patient grievances to the Dental Director.
- Supervises dental auxiliaries to his/her practice;
- Instructs assigned dental assistants in chair-side, laboratory, sterilization, and radiology procedures.
- Oversees maintenance and cleanliness of dental operation.
- Delegates expanded duties in accordance with skills of dental auxiliary and within limits of State of Illinois Law.
- Assures integration of patient education into all treatment phases;
- Discuss home care status and techniques with patients who demonstrate sub-optimal plaque control.
- Incorporates parent into education regime for every child less than 10 years old (if possible).
- Explains the importance of maintaining appointments to every patient.
ADMINISTRATIVE:
- Prompt and accurate preparation and completion of records and reports of all examinations, procedures, and other services rendered by the Dentist as Health Center may reasonably request, including prompt placement of such information into patient charts in accordance with Health Center’s policies and procedures
- Attendance at meetings, trainings, classes, or functions required by Health Center
- Prompt preparation and filing of accurate and complete time records and reports of hours worked, as required by Health Center
- All other documentation, records, and reports required by Health Center
- Participation in Health Center’s quality improvement and compliance programs and any related committees.
REQUIRED SKILLS AND ABILITIES
- Ability to collaborate and interact with a diverse group of health care professionals.
- Ability to organize and prioritize work appropriately.
- Excellent guest relation skills.
- Ability to lead and manage support staff and make sound decisions.
- Ability to communicate and work with all staff, outside vendors and providers.
COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects and researches data; Designs workflows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.
Project Management - Develops project plans; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
Customer Service - Responds promptly to patients’ needs; Solicits customer feedback to improve service; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Develops subordinates' skills and encourages growth; Improves processes, products and services; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Strategic Thinking - Develops strategies to achieve organizational goals; Analyzes market and competition.
Judgment/Decision Making - Displays willingness to make decisions; Includes appropriate people in decision-making process.
Planning/Organizing - Prioritizes and plans work activities; Sets goals and objectives; Organizes or schedules other people and their tasks.
Professionalism - Reacts well under pressure; Follows through on commitments.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
EDUCATION / EXPERIENCE REQUIREMENTS
- Current Illinois Dental License
- DDS or DMD degree from an accredited dental school
- Three or more years of dental practice and experience in a public health setting. Previous management experience preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee will be required to walk and or stand most of the day.
WORKING CONDITIONS
Normal office and health center environment. Frequent evening and occasional weekend work.
DISCLAIMER The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.
