Job Overview
We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic hospitality team! In this pivotal role, you will oversee daily restaurant operations during your shift, ensuring exceptional customer service, smooth food and beverage service, and efficient team management. Your leadership will inspire staff, uphold food safety standards, and maintain a lively, welcoming atmosphere that keeps guests coming back. This position offers a fantastic opportunity to develop your management skills while working in a fast-paced, rewarding environment where every shift counts!
Responsibilities
- Lead and supervise restaurant staff during assigned shifts, ensuring high-quality service and team cohesion
- Oversee food preparation, cooking processes, and food handling to meet safety and quality standards
- Manage POS systems such as Aloha POS and Micros POS for order processing, cash handling, and transaction accuracy
- Coordinate inventory control to ensure proper stock levels, minimize waste, and support food cost management
- Train new team members on food service procedures, POS operation, customer service excellence, and safety protocols
- Monitor restaurant operations to ensure compliance with health regulations, food safety standards, and company policies
- Handle customer inquiries and resolve issues promptly to maintain a positive dining experience
- Assist with shift planning, budgeting, profit & loss analysis, and overall restaurant management tasks
Qualifications
- Proven experience in quick service or fast food restaurant environments with strong knowledge of food preparation and cooking techniques
- Prior supervisory or team leadership experience in hospitality or food service management
- Familiarity with POS systems such as Aloha POS and Micros POS; cash handling expertise required
- Knowledge of inventory control practices and food safety management standards
- Experience with managing hospitality teams, training staff, and overseeing kitchen operations
- Strong communication skills with the ability to motivate and lead a diverse team effectively
- Ability to handle multiple responsibilities efficiently in a fast-paced setting
- Previous experience in casual dining or fine dining environments is highly desirable
- Demonstrated understanding of restaurant management principles including budgeting, profit & loss analysis, and shift management
Join us as a Restaurant Shift Leader where your leadership fuels exceptional guest experiences! Bring your passion for hospitality, your knack for managing teams effectively, and your enthusiasm for delivering outstanding food service every day. We’re excited to support your growth as you help create memorable moments for our guests!
Pay: $17.00 - $20.00 per hour
Work Location: In person
