Counter Sales Associate (Full-Time) – Lakeville, CT
Ed Herrington, Inc. is seeking a full-time Counter Sales Representative to join our team at our Lakeville, Connecticut location (11 Farnum Road, Lakeville, CT). This position offers a daytime schedule of Monday–Friday, 7:00 AM–4:00 PM, plus every other Saturday from 7:00 AM–3:00 PM.
About Ed Herrington, Inc.
Ed Herrington, Inc. is a family-owned and operated building supply company serving communities throughout New York, Connecticut, and Massachusetts. With locations in Hillsdale, Hudson, Chatham, and Millerton, NY; Lakeville, CT; and Sheffield, MA, we have built our reputation on exceptional customer service, quality products, and strong community relationships.
Our positioning statement, “We Share Your Passion,” reflects our commitment to helping both our customers and employees succeed. We take pride in making it easy for our customers to do business with Herrington’s by delivering expertise, integrity, and outstanding service.
Benefits
Eligible employees may receive a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance
- Life Insurance, Short-Term and Long-Term Disability Insurance
- 401(k) Plan
- Employee Discount
- Paid Vacation, Sick Time, and Holidays
Position Summary
The Counter Sales Associate serves as a key point of contact for customers, providing knowledgeable product recommendations, processing sales transactions, and helping maintain an organized and well-stocked retail environment. This role requires a customer-focused individual who enjoys building relationships, solving problems, and supporting both retail and professional contractor customers.
Key Responsibilities
- Assist customers at the building products and paint counters.
- Greet customers and determine their product needs.
- Promote featured products and special programs.
- Answer phone inquiries, process orders, and provide product information.
- Recommend products and solutions that meet customer requirements.
- Prepare paint orders to customer specifications.
- Process sales, quotations, delivery orders, and special orders.
- Research product availability and source non-stock items when appropriate.
- Operate and balance cash registers and process customer payments.
- Maintain store inventory through stocking, merchandising, and inventory control activities.
- Coordinate with management and receiving staff to organize overstock areas.
- Maintain clean, organized, and attractive sales and work areas.
- Identify opportunities to expand services and product offerings for customers.
- Resolve customer concerns professionally and efficiently.
- Participate in company training programs and industry trade events.
- Demonstrate teamwork, professionalism, and a commitment to customer satisfaction.
- Follow all company policies, safety procedures, and operational standards.
Qualifications
- High school diploma or GED preferred.
- Previous retail sales, customer service, hardware, paint, or building materials experience is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Basic computer and point-of-sale system skills.
- Commitment to delivering outstanding customer service.
- Team-oriented with a positive attitude and strong work ethic.
If you enjoy helping customers, working with quality building products, and being part of a respected family-owned company, we encourage you to apply and join the Ed Herrington team.
