At FINO Cannabis, our Dispensary Manager does more than run a store—they lead a team, shape the customer experience, and drive the success of the business every single day. As a Dispensary Manager, you’ll oversee store operations, financial performance, and team development while bringing FINO’s mission, vision, and values to life on the sales floor.
You’ll beresponsible for profitability, operational excellence, and adapting to business trends, all while cultivating a positive, high-performing workplace culture. From hiring and coaching top talent to educating patients and inspiring your team to exceed goals, this role is ideal for a hands-on leader who thrives in a fast-paced retail environment and truly enjoys working with people.
As a key leader in the organization, the Dispensary Manager serves as a brand ambassador for FINO Cannabis—ensuring every patient interaction is welcoming, knowledgeable, and compliant. This role directly supervises the Assistant Dispensary Manager, Wellness Lead, and Wellness Associates.
Key Responsibilities
- Oversee all day-to-day dispensary operations, ensuring a smooth, compliant, and patient-focused experience.
- Address and resolve patient concerns that require leadership-level support .
- Manage inventory levels, place product orders, and ensure displays are current, organized, and visually appealing.
- Maintain a clean, organized, and professional retail environment at all times.
- Ensure opening and closing procedures are completed accurately and consistently.
- Manage cash handling, reconciliation, and POS discrepancies.
- Operate the POS system as needed during shifts.
- Communicate patient, personnel, or operational concerns to the VP/Director of Retail and Marketing.
- Create staff schedules and ensure adequate coverage for all shifts.
- Coach, mentor, and delegate tasks to the Assistant Dispensary Manager.
- Rotate weekend shifts with the Assistant Dispensary Manager.
- Maintain in-depth knowledge of FINO products and industry trends .
- Lead by example in sales, customer service, and compliance.
- Perform additional duties assigned by leadership.
Skills & Performance Requirements
- Strong working knowledge of patient management systems, including SWEED and OMMU.
- Clear, professional, and empathetic communication skills.
- Working knowledge of Florida medical cannabis laws, product effects, and qualifying conditions.
- Highly organized with strong attention to detail.
- Calm, confident, and solution-oriented under pressure.
- Ability to multitask and adapt quickly in a dynamic retail environment.
- Self-motivated, dependable, and career focused.
- Friendly, warm, and approachable leadership style.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
